# Too many incomplete forms

**URL:** <https://forum.dimagi.com/t/too-many-incomplete-forms/2463>\
**Category:** Users\
**Created:** [November 2, 2015, 4:41pm UTC](https://forum.dimagi.com/t/too-many-incomplete-forms/2463 "2015-11-02T16:41:16Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Creinkin](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/c/eb9ed0/32.png) [@Creinkin](https://forum.dimagi.com/u/Creinkin)\
**Post date:** [November 2, 2015, 4:41pm UTC](https://forum.dimagi.com/t/too-many-incomplete-forms/2463/1 "2015-11-02T16:41:16Z")

</div>

Hi all,

We have an interesting issue in the field that I was hoping someone could  
address. We have recently put a final password field in our forms (using a  
validation condition on a text field, not the new password field type) so  
that some on-site supervisors can review the form answers before submitting  
the form to CommCareHQ.

This was working fine, until one of the tablets had a little over 1,000  
incomplete forms on it when it came back for review. Now when the  
supervisor tries to tap on the 'Incomplete' button on the home screen, the  
tablet never loads the forms. Is this simply an issue of loading too many?  
Is there a maximum that CommCare ODK will try to load? And if not, what are  
our options for manually extracting these forms from the app/tablet via USB  
or other method?

Any ideas would be greatly appreciated!

Thank You!  
Caleb

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**Author:** ![William\_Pride](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/w/b19c9b/32.png) [@William\_Pride](https://forum.dimagi.com/u/William_Pride)\
**Post date:** [November 2, 2015, 5:41pm UTC](https://forum.dimagi.com/t/too-many-incomplete-forms/2463/2 "2015-11-02T17:41:58Z")

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Caleb,

Its definitely possible that CommCare is struggling to load that many  
incomplete forms. In general we recommend people not rely on using  
Incomplete Forms for a number of reasons, a major one being that the data  
is never backed up on the server and the amount of local data can get  
unwieldy. There's also a potential issue having to do with application  
updates - if your form changes and you update your application, the form  
model of the incomplete form can become incompatible with the new form and  
unable to be loaded without a complicated procedure. Its possible your  
issue is related to this (IE CommCare simply doesn't know how to load the  
older forms and is choking somehow). You can read more about this here  
[https://confluence.dimagi.com/display/commcarepublic/CommCare+for+Android+Force+Close+from+Loading+Incomplete+Forms](https://confluence.dimagi.com/display/commcarepublic/CommCare+for+Android+Force+Close+from+Loading+Incomplete+Forms)  
(though  
not certain that's the issue yet).

Unfortunately there's also not a great to recover the incomplete forms via  
external methods - they're represented internally as Form objects, not  
something readable like XML, and further are encrypted by the specific  
device.

I'd recommend filing a bug report through our normal support process  
[https://confluence.dimagi.com/display/commcarehq/Bug+Report+Template](https://confluence.dimagi.com/display/commcarehq/Bug+Report+Template) and  
our team can look into your specific situation.

Best,  
Will

> **···**
>
> On Mon, Nov 2, 2015 at 11:41 AM, wrote:
> 
> > Hi all,
> > 
> > We have an interesting issue in the field that I was hoping someone could  
> > address. We have recently put a final password field in our forms (using a  
> > validation condition on a text field, not the new password field type) so  
> > that some on-site supervisors can review the form answers before submitting  
> > the form to CommCareHQ.
> > 
> > This was working fine, until one of the tablets had a little over 1,000  
> > incomplete forms on it when it came back for review. Now when the  
> > supervisor tries to tap on the 'Incomplete' button on the home screen, the  
> > tablet never loads the forms. Is this simply an issue of loading too many?  
> > Is there a maximum that CommCare ODK will try to load? And if not, what are  
> > our options for manually extracting these forms from the app/tablet via USB  
> > or other method?
> > 
> > Any ideas would be greatly appreciated!
> > 
> > Thank You!  
> > Caleb
> > 
> > --  
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