Still can not download the forms

The problem of visualization of the submitted forms persists and puts us in difficulty for the rest of our study. Now, after 3 days of data collection, we do not have the exact point of the people who were interviewed by mobile users in the field. While we have a sample of 1000 people stratified by age group, it is difficult for us to follow the work done by the investigators.
We want the problem to be solved as soon as possible otherwise it is complicated.
Thank you!!!