Server error processing your data

Hi

Is everything OK with the CommCare servers?

I am tapping ‘Sync with Server’ and it’s failing with the error.

“The server had an error processing your data. Please try again later. If
the problem persists contact technical support.”

I have waited and tried again later but still get the same error. I have
also tried with two different Apps and both give this error.

Help!

I’m using an Android tablet and I’ve checked the internet connection. I can
browse the internet OK with Chrome.

Regards

Simon
11/7/16

Ah. It’s working now. Obviously didn’t wait long enough!

Simon

··· On Monday, July 11, 2016 at 4:04:21 PM UTC+1, Simon Berry wrote: > > Hi > > Is everything OK with the CommCare servers? > > I am tapping 'Sync with Server' and it's failing with the error. > > "The server had an error processing your data. Please try again later. If > the problem persists contact technical support." > > I have waited and tried again later but still get the same error. I have > also tried with two different Apps and both give this error. > > Help! > > I'm using an Android tablet and I've checked the internet connection. I > can browse the internet OK with Chrome. > > Regards > > Simon > 11/7/16 > > >

Thanks Simon,

We did have an issue with one of our temporary disk drives unexpectedly
filling up which caused some syncs to fail for about 10 minutes (you were
fast!). It’s been resolved now and things should be working again.

Cory

··· On Mon, Jul 11, 2016 at 5:17 PM, Simon Berry wrote:

Ah. It’s working now. Obviously didn’t wait long enough!

Simon

On Monday, July 11, 2016 at 4:04:21 PM UTC+1, Simon Berry wrote:

Hi

Is everything OK with the CommCare servers?

I am tapping ‘Sync with Server’ and it’s failing with the error.

“The server had an error processing your data. Please try again later. If
the problem persists contact technical support.”

I have waited and tried again later but still get the same error. I have
also tried with two different Apps and both give this error.

Help!

I’m using an Android tablet and I’ve checked the internet connection. I
can browse the internet OK with Chrome.

Regards

Simon
11/7/16


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