Hi there! I am a graduate student working on a consulting team with a client to produce an mHealth application to support the appointment-making workflow of reproductive health care workers in Guatemala.
Here’s a summary of the workflow we are trying to support:
Step 1: Nursing Supervisors call health facilities at the beginning of each month to figure out which facilities have availability for different procedures. This appointment availability changes every month and will vary based on the needs of the health facility and the demand for appointments by patients.
Step 2: The client hopes the Nursing Supervisors will be able to enter this information about appointment availability into CommCare into a form.
Step 3: The client hopes that nurses and other health workers can use a separate form to schedule appointments based on what the Nursing Supervisors decided. (i.e A nurse opens a “registration form” to schedule a patient’s appointment, but the nurse will only see the days that the Nursing Supervisor decided should be available.) The client hopes that when a nurse opens the app to schedule an appointment, she would be able to see (based on the Nursing Supervisor’s entry in the previous form) how many appointments are still available at the health site. After a nurse selects the health site, the app would say “there are 4 timeslots left at this regional hospital” based not only on what the Nursing Supervisors decided was available, but also what other users are entering into the app in terms of appointments.
Can anyone think of a feature that would support this workflow? Our team has been brainstorming how we can use Case Management, Lookup Tables, or Child Cases to support this workflow, but it is becoming very complicated.
Any advice would be sincerely appreciated! Thanks in advance.