Problems with photographs

We have just created a new app that allows users to take photograph and so
far we have encountered two problems with regards to downloading and using
the collected photographs. 1) the photographs we can download are of
extremely low resolution (aroud 53k) largely rendering them unusable for
our purposes. 2) the photographs we do have we can not match the
photographs file names to the photograph name or instance name given in the
downloaded spread sheet.

I would like to know. 1) how can we access higher resolution images and 2)
how can we match up downloaded photographs with their respective data on
the spreadsheet?

Thanks,

Douglas.

Douglas,

  1. I don't think CommCare will ever compress or degrade images - this is
    generally set by the device camera hardware and the camera software that
    your device is using. When you take images with the camera application
    directly are the files of better quality?
  2. Please see my colleague Jon Money Emord's replies in the thread here
    https://groups.google.com/forum/#!topic/commcare-users/X-i8X0VCSYU (ignore
    my response which was wrong)

-Will

··· On Wed, Mar 23, 2016 at 2:29 PM, Douglas Ian Scott < douglas.i.scott@gmail.com> wrote:

We have just created a new app that allows users to take photograph and so
far we have encountered two problems with regards to downloading and using
the collected photographs. 1) the photographs we can download are of
extremely low resolution (aroud 53k) largely rendering them unusable for
our purposes. 2) the photographs we do have we can not match the
photographs file names to the photograph name or instance name given in the
downloaded spread sheet.

I would like to know. 1) how can we access higher resolution images and 2)
how can we match up downloaded photographs with their respective data on
the spreadsheet?

Thanks,

Douglas.

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Hi Douglas,

Have you tried adjusting the "Image Size" in the form builder for this
question? You can select Small, Medium, Large or Original. See below.

[image: Inline image 1]

Lauren

Lauren N. Fox
Dimagi, Inc.
Maputo, Mozambique

Moz: +258 82 78 49 245
dimagi.com http://www.dimagi.com/ *| *commcarehq.org

··· On Wed, Mar 23, 2016 at 7:06 PM, William Pride wrote:

Douglas,

  1. I don't think CommCare will ever compress or degrade images - this is
    generally set by the device camera hardware and the camera software that
    your device is using. When you take images with the camera application
    directly are the files of better quality?
  2. Please see my colleague Jon Money Emord's replies in the thread here
    https://groups.google.com/forum/#!topic/commcare-users/X-i8X0VCSYU (ignore
    my response which was wrong)

-Will

On Wed, Mar 23, 2016 at 2:29 PM, Douglas Ian Scott < douglas.i.scott@gmail.com> wrote:

We have just created a new app that allows users to take photograph and
so far we have encountered two problems with regards to downloading and
using the collected photographs. 1) the photographs we can download are of
extremely low resolution (aroud 53k) largely rendering them unusable for
our purposes. 2) the photographs we do have we can not match the
photographs file names to the photograph name or instance name given in the
downloaded spread sheet.

I would like to know. 1) how can we access higher resolution images and
2) how can we match up downloaded photographs with their respective data on
the spreadsheet?

Thanks,

Douglas.

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