No option to save incomplete form on app

Hello, I’m having problems with saving incomplete forms on a new commcare
app - I can’t seem to find an option to do this. It has always been
possible to save an incomplete form by clicking the back button at any
point during a questionnaire, or once you reach the end of the
questionnaire. However this option does not seem to be available on an app
we are currently testing. For example, in the first 2 attachments it shows
that there is no ‘folder’ on the home screen for incomplete forms (1st
attachment), and when you press the back button the only options are to
stay in the form, or exit without saving (attachment 2). This is compared
to a different app (and any other app i;ve ever made) where the home screen
has folders for saved and incomplete forms (attachment 3) and to save
incomplete forms (attachment 4).

Does anyone know if this is a glitch? Or do i need to perhaps edit
something in the app design itself, or change something in the settings? Or
am i just missing something obvious (even though this has never been a
problem before)?

Thanks for any advice,
Sarah

Hi Sarah -

When creating a new application, the ‘Saved Forms’ and 'Incomplete Forms’
settings are disabled by default. To correct this, you would need to alter
these settings on CommCareHQ. From your project space, proceed to the
Application Settings page and select the ‘Android Settings’ drop down. In
this section, you can find the ‘Saved Forms’ and 'Incomplete Forms’
setting, which will allow you to enable those options for your application.
Be sure to save and deploy a new version after enabling the settings!

Best,

Nick

··· On Wed, May 17, 2017 at 9:33 AM, 'sarah' via commcare-users < commcare-users@googlegroups.com> wrote:

Hello, I’m having problems with saving incomplete forms on a new commcare
app - I can’t seem to find an option to do this. It has always been
possible to save an incomplete form by clicking the back button at any
point during a questionnaire, or once you reach the end of the
questionnaire. However this option does not seem to be available on an app
we are currently testing. For example, in the first 2 attachments it shows
that there is no ‘folder’ on the home screen for incomplete forms (1st
attachment), and when you press the back button the only options are to
stay in the form, or exit without saving (attachment 2). This is compared
to a different app (and any other app i;ve ever made) where the home screen
has folders for saved and incomplete forms (attachment 3) and to save
incomplete forms (attachment 4).

Does anyone know if this is a glitch? Or do i need to perhaps edit
something in the app design itself, or change something in the settings? Or
am i just missing something obvious (even though this has never been a
problem before)?

Thanks for any advice,
Sarah


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1 Like

Hi Nick, ah thanks so much! I guess this must be a new update as I’ve never
needed to do that before.
Thanks,
Sarah

··· On Wednesday, 17 May 2017 15:57:57 UTC+1, nclark wrote: > > Hi Sarah - > > When creating a new application, the 'Saved Forms' and 'Incomplete Forms' > settings are disabled by default. To correct this, you would need to alter > these settings on CommCareHQ. From your project space, proceed to the > Application Settings page and select the 'Android Settings' drop down. In > this section, you can find the 'Saved Forms' and 'Incomplete Forms' > setting, which will allow you to enable those options for your application. > Be sure to save and deploy a new version after enabling the settings! > > Best, > > Nick > > On Wed, May 17, 2017 at 9:33 AM, 'sarah' via commcare-users < commcar...@googlegroups.com > wrote: > >> Hello, I'm having problems with saving incomplete forms on a new commcare >> app - I can't seem to find an option to do this. It has always been >> possible to save an incomplete form by clicking the back button at any >> point during a questionnaire, or once you reach the end of the >> questionnaire. However this option does not seem to be available on an app >> we are currently testing. For example, in the first 2 attachments it shows >> that there is no 'folder' on the home screen for incomplete forms (1st >> attachment), and when you press the back button the only options are to >> stay in the form, or exit without saving (attachment 2). This is compared >> to a different app (and any other app i;ve ever made) where the home screen >> has folders for saved and incomplete forms (attachment 3) and to save >> incomplete forms (attachment 4). >> >> Does anyone know if this is a glitch? Or do i need to perhaps edit >> something in the app design itself, or change something in the settings? Or >> am i just missing something obvious (even though this has never been a >> problem before)? >> >> Thanks for any advice, >> Sarah >> >> -- >> You received this message because you are subscribed to the Google Groups >> "commcare-users" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to commcare-user...@googlegroups.com . >> For more options, visit https://groups.google.com/d/optout. >> > >

Hi Nick and Sarah,

I am having trouble finding the Android Settings page to make this change.
Can one of you assist me?

Thanks,
Jennifer

··· On Wednesday, May 17, 2017 at 12:30:10 PM UTC-4, sarah wrote: > > Hi Nick, ah thanks so much! I guess this must be a new update as I've > never needed to do that before. > Thanks, > Sarah > > On Wednesday, 17 May 2017 15:57:57 UTC+1, nclark wrote: >> >> Hi Sarah - >> >> When creating a new application, the 'Saved Forms' and 'Incomplete Forms' >> settings are disabled by default. To correct this, you would need to alter >> these settings on CommCareHQ. From your project space, proceed to the >> Application Settings page and select the 'Android Settings' drop down. In >> this section, you can find the 'Saved Forms' and 'Incomplete Forms' >> setting, which will allow you to enable those options for your application. >> Be sure to save and deploy a new version after enabling the settings! >> >> Best, >> >> Nick >> >> On Wed, May 17, 2017 at 9:33 AM, 'sarah' via commcare-users < commcar...@googlegroups.com> wrote: >> >>> Hello, I'm having problems with saving incomplete forms on a new >>> commcare app - I can't seem to find an option to do this. It has always >>> been possible to save an incomplete form by clicking the back button at any >>> point during a questionnaire, or once you reach the end of the >>> questionnaire. However this option does not seem to be available on an app >>> we are currently testing. For example, in the first 2 attachments it shows >>> that there is no 'folder' on the home screen for incomplete forms (1st >>> attachment), and when you press the back button the only options are to >>> stay in the form, or exit without saving (attachment 2). This is compared >>> to a different app (and any other app i;ve ever made) where the home screen >>> has folders for saved and incomplete forms (attachment 3) and to save >>> incomplete forms (attachment 4). >>> >>> Does anyone know if this is a glitch? Or do i need to perhaps edit >>> something in the app design itself, or change something in the settings? Or >>> am i just missing something obvious (even though this has never been a >>> problem before)? >>> >>> Thanks for any advice, >>> Sarah >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "commcare-users" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to commcare-user...@googlegroups.com. >>> For more options, visit https://groups.google.com/d/optout. >>> >> >>

Hi Jennifer,

I’m assuming you’re following this guide?

https://confluence.dimagi.com/display/commcarepublic/CommCare+Form+Management+Features#CommCareFormManagementFeatures-ConfigurationOptions

You may need to click the “three line” menu in the upper right hand portion
of the settings screen on CommCare HQ to find additional options.

-Clayton

··· On Mon, Nov 13, 2017 at 11:03 AM, Jennifer Head wrote:

Hi Nick and Sarah,

I am having trouble finding the Android Settings page to make this change.
Can one of you assist me?

Thanks,
Jennifer

On Wednesday, May 17, 2017 at 12:30:10 PM UTC-4, sarah wrote:

Hi Nick, ah thanks so much! I guess this must be a new update as I’ve
never needed to do that before.
Thanks,
Sarah

On Wednesday, 17 May 2017 15:57:57 UTC+1, nclark wrote:

Hi Sarah -

When creating a new application, the ‘Saved Forms’ and ‘Incomplete
Forms’ settings are disabled by default. To correct this, you would need to
alter these settings on CommCareHQ. From your project space, proceed to the
Application Settings page and select the ‘Android Settings’ drop down. In
this section, you can find the ‘Saved Forms’ and 'Incomplete Forms’
setting, which will allow you to enable those options for your application.
Be sure to save and deploy a new version after enabling the settings!

Best,

Nick

On Wed, May 17, 2017 at 9:33 AM, ‘sarah’ via commcare-users < commcar...@googlegroups.com> wrote:

Hello, I’m having problems with saving incomplete forms on a new
commcare app - I can’t seem to find an option to do this. It has always
been possible to save an incomplete form by clicking the back button at any
point during a questionnaire, or once you reach the end of the
questionnaire. However this option does not seem to be available on an app
we are currently testing. For example, in the first 2 attachments it shows
that there is no ‘folder’ on the home screen for incomplete forms (1st
attachment), and when you press the back button the only options are to
stay in the form, or exit without saving (attachment 2). This is compared
to a different app (and any other app i;ve ever made) where the home screen
has folders for saved and incomplete forms (attachment 3) and to save
incomplete forms (attachment 4).

Does anyone know if this is a glitch? Or do i need to perhaps edit
something in the app design itself, or change something in the settings? Or
am i just missing something obvious (even though this has never been a
problem before)?

Thanks for any advice,
Sarah


You received this message because you are subscribed to the Google
Groups “commcare-users” group.
To unsubscribe from this group and stop receiving emails from it, send
an email to commcare-user...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.


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Any update on this thread? I was also unable to locate the Android settings?
I also do not have the saving incomplete survey form option in my app.

Appreciate any help.

Thanks,
Jon

Jon, Please follow the steps described in the screenshot attached to locate Android Settings.

Thanks
Shubham

2 Likes

Thanks a lot Shubham.
This was really helpful.

Many thanks,
Jon