Missing variable data

Hi, please can someone assist me! some variables are empty (missing data) after exporting and yet we collected the information - this is validated by the saved forms. The saved forms indicate that data is has been collected however, when one downloads (exports the forms), the data is missing for some variables. What can I do?
Thank you.


Hi John - can you please an issue through the CommCare website and our support team will follow-up directly with you.