Hello, I am having issues with manually updating an application on my
phone. I have added a new form to a module and edited some questions,
selected deploy on commcare HQ, made a new version and starred it, like I
normally would. However every time I try to update the application on my
phone (using the help site directions (weblink below) - i.e. go to the menu
button, and click update commcare), the phone thinks for a long time, and
then says Commcare is up to date, and gives the current date and time, but
remains on the old version number. I have successfully updated applications
many times before - does anyone know why this might not be working / how I
can fix this? My internet connection is fine.
This appears to be a bug manifesting on multiple domains. Our dev team is
currently looking into this and I'll update this thread when we have a
resolution.
Apologies,
Will
···
On Fri, Jan 8, 2016 at 1:07 PM, sarah wrote:
Hello, I am having issues with manually updating an application on my
phone. I have added a new form to a module and edited some questions,
selected deploy on commcare HQ, made a new version and starred it, like I
normally would. However every time I try to update the application on my
phone (using the help site directions (weblink below) - i.e. go to the menu
button, and click update commcare), the phone thinks for a long time, and
then says Commcare is up to date, and gives the current date and time, but
remains on the old version number. I have successfully updated applications
many times before - does anyone know why this might not be working / how I
can fix this? My internet connection is fine.
We've identified the bug and should have a fix deployed shortly. Apologies
for the inconvenience.
Thanks,
Will
···
On Fri, Jan 8, 2016 at 1:29 PM, William Pride wrote:
Hi Sarah,
This appears to be a bug manifesting on multiple domains. Our dev team is
currently looking into this and I'll update this thread when we have a
resolution.
Hello, I am having issues with manually updating an application on my
phone. I have added a new form to a module and edited some questions,
selected deploy on commcare HQ, made a new version and starred it, like I
normally would. However every time I try to update the application on my
phone (using the help site directions (weblink below) - i.e. go to the menu
button, and click update commcare), the phone thinks for a long time, and
then says Commcare is up to date, and gives the current date and time, but
remains on the old version number. I have successfully updated applications
many times before - does anyone know why this might not be working / how I
can fix this? My internet connection is fine.
Hi William, great thanks for letting me / us know!
All the best,
Sarah
···
On Friday, 8 January 2016 18:51:08 UTC, William Pride wrote:
>
> Hey all,
>
> We've identified the bug and should have a fix deployed shortly. Apologies
> for the inconvenience.
>
> Thanks,
> Will
>
> On Fri, Jan 8, 2016 at 1:29 PM, William Pride <wpr...@dimagi.com > wrote:
>
>> Hi Sarah,
>>
>> This appears to be a bug manifesting on multiple domains. Our dev team is
>> currently looking into this and I'll update this thread when we have a
>> resolution.
>>
>> Apologies,
>> Will
>>
>> On Fri, Jan 8, 2016 at 1:07 PM, sarah <sarah...@googlemail.com > wrote:
>>
>>> Hello, I am having issues with manually updating an application on my
>>> phone. I have added a new form to a module and edited some questions,
>>> selected deploy on commcare HQ, made a new version and starred it, like I
>>> normally would. However every time I try to update the application on my
>>> phone (using the help site directions (weblink below) - i.e. go to the menu
>>> button, and click update commcare), the phone thinks for a long time, and
>>> then says Commcare is up to date, and gives the current date and time, but
>>> remains on the old version number. I have successfully updated applications
>>> many times before - does anyone know why this might not be working / how I
>>> can fix this? My internet connection is fine.
>>>
>>>
>>> https://wiki.commcarehq.org/display/commcarepublic/Updating+CommCare+Application+Content
>>>
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>>>
>>
>>
>