Manual form update not working on mobile - despite making new version and starring it on commcare HQ

Hello, I am having issues with manually updating an application on my
phone. I have added a new form to a module and edited some questions,
selected deploy on commcare HQ, made a new version and starred it, like I
normally would. However every time I try to update the application on my
phone (using the help site directions (weblink below) - i.e. go to the menu
button, and click update commcare), the phone thinks for a long time, and
then says Commcare is up to date, and gives the current date and time, but
remains on the old version number. I have successfully updated applications
many times before - does anyone know why this might not be working / how I
can fix this? My internet connection is fine.

https://wiki.commcarehq.org/display/commcarepublic/Updating+CommCare+Application+Content

Hi Sarah,

This appears to be a bug manifesting on multiple domains. Our dev team is
currently looking into this and I’ll update this thread when we have a
resolution.

Apologies,
Will

··· On Fri, Jan 8, 2016 at 1:07 PM, sarah wrote:

Hello, I am having issues with manually updating an application on my
phone. I have added a new form to a module and edited some questions,
selected deploy on commcare HQ, made a new version and starred it, like I
normally would. However every time I try to update the application on my
phone (using the help site directions (weblink below) - i.e. go to the menu
button, and click update commcare), the phone thinks for a long time, and
then says Commcare is up to date, and gives the current date and time, but
remains on the old version number. I have successfully updated applications
many times before - does anyone know why this might not be working / how I
can fix this? My internet connection is fine.

https://wiki.commcarehq.org/display/commcarepublic/Updating+CommCare+Application+Content


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Hey all,

We’ve identified the bug and should have a fix deployed shortly. Apologies
for the inconvenience.

Thanks,
Will

··· On Fri, Jan 8, 2016 at 1:29 PM, William Pride wrote:

Hi Sarah,

This appears to be a bug manifesting on multiple domains. Our dev team is
currently looking into this and I’ll update this thread when we have a
resolution.

Apologies,
Will

On Fri, Jan 8, 2016 at 1:07 PM, sarah sarahlstyle@googlemail.com wrote:

Hello, I am having issues with manually updating an application on my
phone. I have added a new form to a module and edited some questions,
selected deploy on commcare HQ, made a new version and starred it, like I
normally would. However every time I try to update the application on my
phone (using the help site directions (weblink below) - i.e. go to the menu
button, and click update commcare), the phone thinks for a long time, and
then says Commcare is up to date, and gives the current date and time, but
remains on the old version number. I have successfully updated applications
many times before - does anyone know why this might not be working / how I
can fix this? My internet connection is fine.

https://wiki.commcarehq.org/display/commcarepublic/Updating+CommCare+Application+Content


You received this message because you are subscribed to the Google Groups
"commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Hi William, great thanks for letting me / us know!

All the best,
Sarah

··· On Friday, 8 January 2016 18:51:08 UTC, William Pride wrote: > > Hey all, > > We've identified the bug and should have a fix deployed shortly. Apologies > for the inconvenience. > > Thanks, > Will > > On Fri, Jan 8, 2016 at 1:29 PM, William Pride <wpr...@dimagi.com > wrote: > >> Hi Sarah, >> >> This appears to be a bug manifesting on multiple domains. Our dev team is >> currently looking into this and I'll update this thread when we have a >> resolution. >> >> Apologies, >> Will >> >> On Fri, Jan 8, 2016 at 1:07 PM, sarah <sarah...@googlemail.com > wrote: >> >>> Hello, I am having issues with manually updating an application on my >>> phone. I have added a new form to a module and edited some questions, >>> selected deploy on commcare HQ, made a new version and starred it, like I >>> normally would. However every time I try to update the application on my >>> phone (using the help site directions (weblink below) - i.e. go to the menu >>> button, and click update commcare), the phone thinks for a long time, and >>> then says Commcare is up to date, and gives the current date and time, but >>> remains on the old version number. I have successfully updated applications >>> many times before - does anyone know why this might not be working / how I >>> can fix this? My internet connection is fine. >>> >>> >>> https://wiki.commcarehq.org/display/commcarepublic/Updating+CommCare+Application+Content >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "commcare-users" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to commcare-user...@googlegroups.com . >>> For more options, visit https://groups.google.com/d/optout. >>> >> >> >