Maintenance Completed: CommCareHQ Downtime March 5 - 6

Users
1

Dear Users,

You can expect CommCareHQ to function as normal. I'm happy to report that
we were able to contain the downtime to two short periods of 10 minutes or
less.

Thanks,
Amelia

··· On Wed, Mar 4, 2015 at 9:32 AM, Amelia Sagoff wrote:

Dear Users,

Thanks to those who pointed out the discrepancy between the dates and the
day of the week. The time windows should read:
Thursday, March 5th 4:00AM - Thursday, March 5th 12:00PM GMT
Friday, March 6th 4:00AM - Friday, March 6th 08:00AM GMT

Apologies for any confusion.

Sincerely,
Amelia

On Tue, Mar 3, 2015 at 10:55 AM, Amelia Sagoff asagoff@dimagi.com wrote:

Dear Users,

This is a reminder of the planned downtime to perform maintenance on
CommCareHQ.

CommCareHQ will be down for a short period in the following time windows:

Wednesday, March 5th 4:00AM - Thursday, March 5th 12:00PM GMT
Thursday, March 6th 4:00AM - Friday, March 6th 08:00AM GMT

We anticipate the downtime will not be more than a couple of hours, and
we will do everything in our power to minimize it. As always, offline
mobile functionality will be unaffected, and your data submissions will be
stored safely on the mobile device until CommCareHQ is up again.

For more details, see my previous announcement
https://groups.google.com/forum/#!topic/commcare-users/_YNWLG49CCU.

Sincerely,
Amelia

On Fri, Feb 27, 2015 at 3:51 PM, Amelia Sagoff asagoff@dimagi.com wrote:

Dear Users,

There will be a short period of downtime to perform maintenance on
CommCareHQ next week. The downtime has been planned by our hosting provider
to perform a necessary security update.

CommCareHQ will be down for a short period in the following time windows:

Wednesday, March 5th 4:00AM - Thursday, March 5th 12:00PM GMT
Thursday, March 6th 4:00AM - Friday, March 6th 08:00AM GMT

We anticipate the downtime will not be more than a couple of hours, and
we will do everything in our power to minimize it. As always, offline
mobile functionality will be unaffected, and your data submissions will be
stored safely on the mobile device until CommCareHQ is up again.

We are committed to letting you know about downtime as far in advance as
possible so that you can plan your project activities appropriately. I will
be sending another note on March 3rd as a reminder as well.

Sincerely,
Amelia

For technical details about the security update, please read the
announcement put out by our hosting provider, Rackspace:
https://community.rackspace.com/general/f/53/t/4978