# List Users API **URL:** \ **Category:** Users\ **Created:** [May 2, 2013, 11:56pm UTC](https://forum.dimagi.com/t/list-users-api/1388 "2013-05-02T23:56:08Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Brian\_DeRenzi](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/b/848f3c/32.png) [@Brian\_DeRenzi](https://forum.dimagi.com/u/Brian_DeRenzi)\ **Post date:** [May 2, 2013, 11:56pm UTC](https://forum.dimagi.com/t/list-users-api/1388/1 "2013-05-02T23:56:08Z")
Hi all, I'm trying to use the List Users API. This has worked in the past, so I'm not sure what I'm doing wrong. I've tried using both the full users API and the specific users API: [https://www.commcarehq.org/a/[domain]/api/v0.4/user/?format=json](https://www.commcarehq.org/a/%5Bdomain%5D/api/v0.4/user/?format=json) [https://www.commcarehq.org/a/[domain]/api/v0.4/user/[userid]/?format=json](https://www.commcarehq.org/a/%5Bdomain%5D/api/v0.4/user/%5Buserid%5D/?format=json) Unfortunately, each one is returning HTTP 500 and {"error\_message": "Sorry, this request could not be processed. Please try again later."} Is anyone else using this successfully? Perhaps I am forgetting a step from last time I did this... Thanks, Brian ---
**Author:** ![czue](https://dimagi.b-cdn.net/user_avatar/forum.dimagi.com/czue/32/493_2.png) [@czue](https://forum.dimagi.com/u/czue)\ **Post date:** [May 3, 2013, 1:55pm UTC](https://forum.dimagi.com/t/list-users-api/1388/2 "2013-05-03T13:55:17Z")
Hey Brian, The user APIs were down for part of yesterday due to an upgrade. The problem should have been resolved around 11:30pm EDT. Can you confirm it's working again? thanks, Cory > **···** > > On Thu, May 2, 2013 at 7:56 PM, Brian DeRenzi wrote: > > > Hi all, > > > > I'm trying to use the List Users API. This has worked in the past, so I'm > > not sure what I'm doing wrong. > > > > I've tried using both the full users API and the specific users API: > > > > [https://www.commcarehq.org/a/[domain]/api/v0.4/user/?format=json](https://www.commcarehq.org/a/%5Bdomain%5D/api/v0.4/user/?format=json) > > [https://www.commcarehq.org/a/[domain]/api/v0.4/user/[userid]/?format=json](https://www.commcarehq.org/a/%5Bdomain%5D/api/v0.4/user/%5Buserid%5D/?format=json) > > > > Unfortunately, each one is returning HTTP 500 and {"error\_message": > > "Sorry, this request could not be processed. Please try again later."} > > > > Is anyone else using this successfully? Perhaps I am forgetting a step > > from last time I did this... > > > > Thanks, > > Brian > > > > -- > > You received this message because you are subscribed to the Google Groups > > "commcare-users" group. > > To unsubscribe from this group and stop receiving emails from it, send an > > email to [commcare-users+unsubscribe@googlegroups.com](mailto:commcare-users+unsubscribe@googlegroups.com). > > For more options, visit [https://groups.google.com/groups/opt\_out](https://groups.google.com/groups/opt_out). ---
**Author:** ![Brian\_DeRenzi](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/b/848f3c/32.png) [@Brian\_DeRenzi](https://forum.dimagi.com/u/Brian_DeRenzi)\ **Post date:** [May 3, 2013, 2:22pm UTC](https://forum.dimagi.com/t/list-users-api/1388/3 "2013-05-03T14:22:51Z")
Hey Cory, All seems to be working now, thanks. For the future, there's not a status page for various CCHQ functionality I should check, right? I'm thinking something like github/AWS/skype/etc. > **[GitHub Status](https://www.githubstatus.com/)** > > Welcome to GitHub's home for real-time and historical data on system performance. Brian > **···** > > On Fri, May 3, 2013 at 6:55 AM, Cory Zue wrote: > > > Hey Brian, > > > > The user APIs were down for part of yesterday due to an upgrade. The > > problem should have been resolved around 11:30pm EDT. Can you confirm it's > > working again? > > > > thanks, > > Cory > > > > On Thu, May 2, 2013 at 7:56 PM, Brian DeRenzi [bderenzi@gmail.com](mailto:bderenzi@gmail.com) wrote: > > > > > Hi all, > > > > > > I'm trying to use the List Users API. This has worked in the past, so I'm > > > not sure what I'm doing wrong. > > > > > > I've tried using both the full users API and the specific users API: > > > > > > [https://www.commcarehq.org/a/[domain]/api/v0.4/user/?format=json](https://www.commcarehq.org/a/%5Bdomain%5D/api/v0.4/user/?format=json) > > > [https://www.commcarehq.org/a/[domain]/api/v0.4/user/[userid]/?format=json](https://www.commcarehq.org/a/%5Bdomain%5D/api/v0.4/user/%5Buserid%5D/?format=json) > > > > > > Unfortunately, each one is returning HTTP 500 and {"error\_message": > > > "Sorry, this request could not be processed. Please try again later."} > > > > > > Is anyone else using this successfully? Perhaps I am forgetting a step > > > from last time I did this... > > > > > > Thanks, > > > Brian > > > > > > -- > > > You received this message because you are subscribed to the Google Groups > > > "commcare-users" group. > > > To unsubscribe from this group and stop receiving emails from it, send an > > > email to [commcare-users+unsubscribe@googlegroups.com](mailto:commcare-users+unsubscribe@googlegroups.com). > > > For more options, visit [https://groups.google.com/groups/opt\_out](https://groups.google.com/groups/opt_out). > > > > -- > > You received this message because you are subscribed to the Google Groups > > "commcare-users" group. > > To unsubscribe from this group and stop receiving emails from it, send an > > email to [commcare-users+unsubscribe@googlegroups.com](mailto:commcare-users+unsubscribe@googlegroups.com). > > For more options, visit [https://groups.google.com/groups/opt\_out](https://groups.google.com/groups/opt_out). ---
**Author:** ![czue](https://dimagi.b-cdn.net/user_avatar/forum.dimagi.com/czue/32/493_2.png) [@czue](https://forum.dimagi.com/u/czue)\ **Post date:** [May 3, 2013, 2:50pm UTC](https://forum.dimagi.com/t/list-users-api/1388/4 "2013-05-03T14:50:28Z")
> Hey Cory, > > All seems to be working now, thanks. > > For the future, there's not a status page for various CCHQ functionality I > should check, right? I'm thinking something like github/AWS/skype/etc. > > [https://status.github.com/](https://status.github.com/) Nope, but this is a great suggestion and something we'd like to setup sometime soon. We currently announce all planned downtime downtime on this list, as well as any major unplanned disruptions. This one was a borderline call that we maybe got wrong. thanks, Cory > **···** > > On Fri, May 3, 2013 at 10:22 AM, Brian DeRenzi wrote: > > > Brian > > > > On Fri, May 3, 2013 at 6:55 AM, Cory Zue [czue@dimagi.com](mailto:czue@dimagi.com) wrote: > > > > > Hey Brian, > > > > > > The user APIs were down for part of yesterday due to an upgrade. The > > > problem should have been resolved around 11:30pm EDT. Can you confirm it's > > > working again? > > > > > > thanks, > > > Cory > > > > > > On Thu, May 2, 2013 at 7:56 PM, Brian DeRenzi [bderenzi@gmail.com](mailto:bderenzi@gmail.com) wrote: > > > > > > > Hi all, > > > > > > > > I'm trying to use the List Users API. This has worked in the past, so I'm > > > > not sure what I'm doing wrong. > > > > > > > > I've tried using both the full users API and the specific users API: > > > > > > > > [https://www.commcarehq.org/a/[domain]/api/v0.4/user/?format=json](https://www.commcarehq.org/a/%5Bdomain%5D/api/v0.4/user/?format=json) > > > > [https://www.commcarehq.org/a/[domain]/api/v0.4/user/[userid]/?format=json](https://www.commcarehq.org/a/%5Bdomain%5D/api/v0.4/user/%5Buserid%5D/?format=json) > > > > > > > > Unfortunately, each one is returning HTTP 500 and {"error\_message": > > > > "Sorry, this request could not be processed. Please try again later."} > > > > > > > > Is anyone else using this successfully? Perhaps I am forgetting a step > > > > from last time I did this... > > > > > > > > Thanks, > > > > Brian > > > > > > > > -- > > > > You received this message because you are subscribed to the Google > > > > Groups "commcare-users" group. > > > > To unsubscribe from this group and stop receiving emails from it, send > > > > an email to [commcare-users+unsubscribe@googlegroups.com](mailto:commcare-users+unsubscribe@googlegroups.com). > > > > For more options, visit [https://groups.google.com/groups/opt\_out](https://groups.google.com/groups/opt_out). > > > > > > -- > > > You received this message because you are subscribed to the Google Groups > > > "commcare-users" group. > > > To unsubscribe from this group and stop receiving emails from it, send an > > > email to [commcare-users+unsubscribe@googlegroups.com](mailto:commcare-users+unsubscribe@googlegroups.com). > > > For more options, visit [https://groups.google.com/groups/opt\_out](https://groups.google.com/groups/opt_out). > > > > -- > > You received this message because you are subscribed to the Google Groups > > "commcare-users" group. > > To unsubscribe from this group and stop receiving emails from it, send an > > email to [commcare-users+unsubscribe@googlegroups.com](mailto:commcare-users+unsubscribe@googlegroups.com). > > For more options, visit [https://groups.google.com/groups/opt\_out](https://groups.google.com/groups/opt_out).