Import Excel data not working

Developers
1

Hi All

I have set up commcarehq. all service working well Except the Import data .

when Im uploading the excel file i got the message import success but new
record not added.

any input will appreciated.

Thanks

2

Hi Pravin,

There could be a couple of issues here:

  1. celery may not be running on thus the task never completes
  2. pillowtop may not be running and thus the cases never get transferred to
    elasticsearch. All the reports are based off of elasticsearch, so you would
    not see newly added cases

After ensuring those services are running, you should be successful in
importing the cases

Ben

··· On Thu, Jan 5, 2017 at 4:42 AM, Pravin Ambre wrote:

Hi All

I have set up commcarehq. all service working well Except the Import data
.

when Im uploading the excel file i got the message import success but new
record not added.

any input will appreciated.

Thanks

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3

Ben just as a side note to this topic........I have been trying to upload a
large number of cases using the import function.......i can get about 400
records in then the services crash.......I have checked that the data is
not the issue but perhaps the celery task has been overwhelmed?

is there a limit on the number of records that can be uploaded in
batch........and if not is there a recommended rule of thumb on server
resources for this service to prevent a crash?

I am placing this in this post due to the fact Pravin may also run into the
same issue as I have.

Any info would be appreciated.

Thanks.

··· On Thursday, January 5, 2017 at 5:03:13 AM UTC-7, Ben Rudolph wrote: > > Hi Pravin, > > There could be a couple of issues here: > > 1. celery may not be running on thus the task never completes > 2. pillowtop may not be running and thus the cases never get transferred > to elasticsearch. All the reports are based off of elasticsearch, so you > would not see newly added cases > > After ensuring those services are running, you should be successful in > importing the cases > > Ben > > On Thu, Jan 5, 2017 at 4:42 AM, Pravin Ambre <pran...@gmail.com > wrote: > >> Hi All >> >> >> I have set up commcarehq. all service working well Except the Import >> data . >> >> when Im uploading the excel file i got the message import success but new >> record not added. >> >> >> >> any input will appreciated. >> >> Thanks >> >> -- >> >> --- >> You received this message because you are subscribed to the Google Groups >> "CommCare Developers" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to commcare-developers+unsubscribe@googlegroups.com . >> For more options, visit https://groups.google.com/d/optout. >> > >