# How to delete commcare users in bulk **URL:** \ **Category:** Users\ **Created:** [December 15, 2016, 6:08pm UTC](https://forum.dimagi.com/t/how-to-delete-commcare-users-in-bulk/3138 "2016-12-15T18:08:03Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![nelson\_nhantumbo](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/n/34f0e0/32.png) [@nelson\_nhantumbo](https://forum.dimagi.com/u/nelson_nhantumbo)\ **Post date:** [December 15, 2016, 6:08pm UTC](https://forum.dimagi.com/t/how-to-delete-commcare-users-in-bulk/3138/1 "2016-12-15T18:08:03Z")
Dear all I have created more than 600 test users for my project and now I have to delete them. It is weariful to delete one by one. Is there a way to delete these users in bulk? Any help is wellcome Nelson ---
**Author:** ![czue](https://dimagi.b-cdn.net/user_avatar/forum.dimagi.com/czue/32/493_2.png) [@czue](https://forum.dimagi.com/u/czue)\ **Post date:** [December 16, 2016, 8:04am UTC](https://forum.dimagi.com/t/how-to-delete-commcare-users-in-bulk/3138/2 "2016-12-16T08:04:45Z")
Hi Nelson, We disallow bulk deletion because we have observed people making mistakes in the past that are hard to recover from. You can bulk archive/deactivate users by following the steps here [https://confluence.dimagi.com/display/commcarepublic/Create+and+Manage+CommCare+Mobile+Workers#CreateandManageCommCareMobileWorkers-D.Deactivate(Formerly"Archive")andDeleteMobileWorkers](https://confluence.dimagi.com/display/commcarepublic/Create+and+Manage+CommCare+Mobile+Workers#CreateandManageCommCareMobileWorkers-D.Deactivate(Formerly%22Archive%22)andDeleteMobileWorkers) . > **···** > > On Thu, Dec 15, 2016 at 8:08 PM, nelson nhantumbo \< nsalomao.nhantumbo@gmail.com\> wrote: > > > Dear all > > > > I have created more than 600 test users for my project and now I have to > > delete them. > > It is weariful to delete one by one. > > Is there a way to delete these users in bulk? > > Any help is wellcome > > > > Nelson > > > > -- > > You received this message because you are subscribed to the Google Groups > > "commcare-users" group. > > To unsubscribe from this group and stop receiving emails from it, send an > > email to [commcare-users+unsubscribe@googlegroups.com](mailto:commcare-users+unsubscribe@googlegroups.com). > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout). ---
**Author:** ![nelson\_nhantumbo](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/n/34f0e0/32.png) [@nelson\_nhantumbo](https://forum.dimagi.com/u/nelson_nhantumbo)\ **Post date:** [December 16, 2016, 9:19am UTC](https://forum.dimagi.com/t/how-to-delete-commcare-users-in-bulk/3138/3 "2016-12-16T09:19:23Z")
Hi Cory Thanks for clarifying I definetely need to delete them as I have more than 500 users above those allowed on my plan-advanced (1000 users). Best > **···** > > 2016-12-16 10:04 GMT+02:00 Cory Zue : > > > Hi Nelson, > > > > We disallow bulk deletion because we have observed people making mistakes > > in the past that are hard to recover from. You can bulk archive/deactivate > > users by following the steps here > > [https://confluence.dimagi.com/display/commcarepublic/Create+and+Manage+CommCare+Mobile+Workers#CreateandManageCommCareMobileWorkers-D.Deactivate(Formerly"Archive")andDeleteMobileWorkers](https://confluence.dimagi.com/display/commcarepublic/Create+and+Manage+CommCare+Mobile+Workers#CreateandManageCommCareMobileWorkers-D.Deactivate(Formerly%22Archive%22)andDeleteMobileWorkers) > > . > > > > On Thu, Dec 15, 2016 at 8:08 PM, nelson nhantumbo \< [nsalomao.nhantumbo@gmail.com](mailto:nsalomao.nhantumbo@gmail.com)\> wrote: > > > > > Dear all > > > > > > I have created more than 600 test users for my project and now I have to > > > delete them. > > > It is weariful to delete one by one. > > > Is there a way to delete these users in bulk? > > > Any help is wellcome > > > > > > Nelson > > > > > > -- > > > You received this message because you are subscribed to the Google Groups > > > "commcare-users" group. > > > To unsubscribe from this group and stop receiving emails from it, send an > > > email to [commcare-users+unsubscribe@googlegroups.com](mailto:commcare-users+unsubscribe@googlegroups.com). > > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout). > > > > -- > > You received this message because you are subscribed to a topic in the > > Google Groups "commcare-users" group. > > To unsubscribe from this topic, visit [https://groups.google.com/d/](https://groups.google.com/d/) > > topic/commcare-users/ZaBm2mgb7zQ/unsubscribe. > > To unsubscribe from this group and all its topics, send an email to > > [commcare-users+unsubscribe@googlegroups.com](mailto:commcare-users+unsubscribe@googlegroups.com). > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout). ---
**Author:** ![nelson\_nhantumbo](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/n/34f0e0/32.png) [@nelson\_nhantumbo](https://forum.dimagi.com/u/nelson_nhantumbo)\ **Post date:** [December 16, 2016, 11:26am UTC](https://forum.dimagi.com/t/how-to-delete-commcare-users-in-bulk/3138/4 "2016-12-16T11:26:41Z")
Thats Great Thanks a lot Nelson > **···** > > 2016-12-16 10:04 GMT+02:00 Cory Zue : > > > Hi Nelson, > > > > We disallow bulk deletion because we have observed people making mistakes > > in the past that are hard to recover from. You can bulk archive/deactivate > > users by following the steps here > > [https://confluence.dimagi.com/display/commcarepublic/Create+and+Manage+CommCare+Mobile+Workers#CreateandManageCommCareMobileWorkers-D.Deactivate(Formerly"Archive")andDeleteMobileWorkers](https://confluence.dimagi.com/display/commcarepublic/Create+and+Manage+CommCare+Mobile+Workers#CreateandManageCommCareMobileWorkers-D.Deactivate(Formerly%22Archive%22)andDeleteMobileWorkers) > > . > > > > On Thu, Dec 15, 2016 at 8:08 PM, nelson nhantumbo \< [nsalomao.nhantumbo@gmail.com](mailto:nsalomao.nhantumbo@gmail.com)\> wrote: > > > > > Dear all > > > > > > I have created more than 600 test users for my project and now I have to > > > delete them. > > > It is weariful to delete one by one. > > > Is there a way to delete these users in bulk? > > > Any help is wellcome > > > > > > Nelson > > > > > > -- > > > You received this message because you are subscribed to the Google Groups > > > "commcare-users" group. > > > To unsubscribe from this group and stop receiving emails from it, send an > > > email to [commcare-users+unsubscribe@googlegroups.com](mailto:commcare-users+unsubscribe@googlegroups.com). > > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout). > > > > -- > > You received this message because you are subscribed to a topic in the > > Google Groups "commcare-users" group. > > To unsubscribe from this topic, visit [https://groups.google.com/d/](https://groups.google.com/d/) > > topic/commcare-users/ZaBm2mgb7zQ/unsubscribe. > > To unsubscribe from this group and all its topics, send an email to > > [commcare-users+unsubscribe@googlegroups.com](mailto:commcare-users+unsubscribe@googlegroups.com). > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout). ---
**Author:** ![Lauren\_Fox](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/l/3e96dc/32.png) [@Lauren\_Fox](https://forum.dimagi.com/u/Lauren_Fox)\ **Post date:** [December 16, 2016, 10:23am UTC](https://forum.dimagi.com/t/how-to-delete-commcare-users-in-bulk/3138/5 "2016-12-16T10:23:08Z")
Hey nelson, I just confirmed and you should be able to just _deactivate_ these test users instead of delete. Only 'active' users count towards the subscription limit for mobile workers. Check out the link that Cory sent to do this action in bulk. Lauren _Lauren N. Fox_ Dimagi, Inc. RPCV Mozambique '07-'11 RSA: +27 (0) 81 831 4290 Moz: +258 82 78 49 245 [dimagi.com](http://dimagi.com) [http://www.dimagi.com/](http://www.dimagi.com/) \*| \*[commcarehq.org](http://commcarehq.org) **We're Hiring! Apply here [http://www.dimagi.com/about/careers/](http://www.dimagi.com/about/careers/)** > **···** > > On Fri, Dec 16, 2016 at 11:19 AM, nelson nhantumbo \< nsalomao.nhantumbo@gmail.com\> wrote: > > > Hi Cory > > > > Thanks for clarifying > > > > I definetely need to delete them as I have more than 500 users above those > > allowed on my plan-advanced (1000 users). > > > > Best > > > > 2016-12-16 10:04 GMT+02:00 Cory Zue [czue@dimagi.com](mailto:czue@dimagi.com): > > > > > Hi Nelson, > > > > > > We disallow bulk deletion because we have observed people making mistakes > > > in the past that are hard to recover from. You can bulk archive/deactivate > > > users by following the steps here > > > [https://confluence.dimagi.com/display/commcarepublic/Create+and+Manage+CommCare+Mobile+Workers#CreateandManageCommCareMobileWorkers-D.Deactivate(Formerly"Archive")andDeleteMobileWorkers](https://confluence.dimagi.com/display/commcarepublic/Create+and+Manage+CommCare+Mobile+Workers#CreateandManageCommCareMobileWorkers-D.Deactivate(Formerly%22Archive%22)andDeleteMobileWorkers) > > > . > > > > > > On Thu, Dec 15, 2016 at 8:08 PM, nelson nhantumbo \< [nsalomao.nhantumbo@gmail.com](mailto:nsalomao.nhantumbo@gmail.com)\> wrote: > > > > > > > Dear all > > > > > > > > I have created more than 600 test users for my project and now I have to > > > > delete them. > > > > It is weariful to delete one by one. > > > > Is there a way to delete these users in bulk? > > > > Any help is wellcome > > > > > > > > Nelson > > > > > > > > -- > > > > You received this message because you are subscribed to the Google > > > > Groups "commcare-users" group. > > > > To unsubscribe from this group and stop receiving emails from it, send > > > > an email to [commcare-users+unsubscribe@googlegroups.com](mailto:commcare-users+unsubscribe@googlegroups.com). > > > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout). > > > > > > -- > > > You received this message because you are subscribed to a topic in the > > > Google Groups "commcare-users" group. > > > To unsubscribe from this topic, visit [https://groups.google.com/d/to](https://groups.google.com/d/to) > > > pic/commcare-users/ZaBm2mgb7zQ/unsubscribe. > > > To unsubscribe from this group and all its topics, send an email to > > > [commcare-users+unsubscribe@googlegroups.com](mailto:commcare-users+unsubscribe@googlegroups.com). > > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout). > > > > -- > > You received this message because you are subscribed to the Google Groups > > "commcare-users" group. > > To unsubscribe from this group and stop receiving emails from it, send an > > email to [commcare-users+unsubscribe@googlegroups.com](mailto:commcare-users+unsubscribe@googlegroups.com). > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout). ---
**Author:** ![nelson\_nhantumbo](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/n/34f0e0/32.png) [@nelson\_nhantumbo](https://forum.dimagi.com/u/nelson_nhantumbo)\ **Post date:** [December 16, 2016, 11:20am UTC](https://forum.dimagi.com/t/how-to-delete-commcare-users-in-bulk/3138/6 "2016-12-16T11:20:42Z")
Great Thanks for this My holidays a back 😁😂😁 > **···** > > 2016-12-16 12:23 GMT+02:00 Lauren Fox : > > > Hey nelson, > > > > I just confirmed and you should be able to just _deactivate_ these test > > users instead of delete. Only 'active' users count towards the subscription > > limit for mobile workers. Check out the link that Cory sent to do this > > action in bulk. > > > > Lauren > > > > _Lauren N. Fox_ > > Dimagi, Inc. > > RPCV Mozambique '07-'11 > > > > RSA: +27 (0) 81 831 4290 > > Moz: +258 82 78 49 245 > > [dimagi.com](http://dimagi.com) [http://www.dimagi.com/](http://www.dimagi.com/) \*| \*[commcarehq.org](http://commcarehq.org) > > > > **We're Hiring! Apply here [http://www.dimagi.com/about/careers/](http://www.dimagi.com/about/careers/)** > > > > On Fri, Dec 16, 2016 at 11:19 AM, nelson nhantumbo \< [nsalomao.nhantumbo@gmail.com](mailto:nsalomao.nhantumbo@gmail.com)\> wrote: > > > > > Hi Cory > > > > > > Thanks for clarifying > > > > > > I definetely need to delete them as I have more than 500 users above > > > those allowed on my plan-advanced (1000 users). > > > > > > Best > > > > > > 2016-12-16 10:04 GMT+02:00 Cory Zue [czue@dimagi.com](mailto:czue@dimagi.com): > > > > > > > Hi Nelson, > > > > > > > > We disallow bulk deletion because we have observed people making > > > > mistakes in the past that are hard to recover from. You can bulk > > > > archive/deactivate users by following the steps here > > > > [https://confluence.dimagi.com/display/commcarepublic/Create+and+Manage+CommCare+Mobile+Workers#CreateandManageCommCareMobileWorkers-D.Deactivate(Formerly"Archive")andDeleteMobileWorkers](https://confluence.dimagi.com/display/commcarepublic/Create+and+Manage+CommCare+Mobile+Workers#CreateandManageCommCareMobileWorkers-D.Deactivate(Formerly%22Archive%22)andDeleteMobileWorkers) > > > > . > > > > > > > > On Thu, Dec 15, 2016 at 8:08 PM, nelson nhantumbo \< [nsalomao.nhantumbo@gmail.com](mailto:nsalomao.nhantumbo@gmail.com)\> wrote: > > > > > > > > > Dear all > > > > > > > > > > I have created more than 600 test users for my project and now I have > > > > > to delete them. > > > > > It is weariful to delete one by one. > > > > > Is there a way to delete these users in bulk? > > > > > Any help is wellcome > > > > > > > > > > Nelson > > > > > > > > > > -- > > > > > You received this message because you are subscribed to the Google > > > > > Groups "commcare-users" group. > > > > > To unsubscribe from this group and stop receiving emails from it, send > > > > > an email to [commcare-users+unsubscribe@googlegroups.com](mailto:commcare-users+unsubscribe@googlegroups.com). > > > > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout). > > > > > > > > -- > > > > You received this message because you are subscribed to a topic in the > > > > Google Groups "commcare-users" group. > > > > To unsubscribe from this topic, visit [https://groups.google.com/d/to](https://groups.google.com/d/to) > > > > pic/commcare-users/ZaBm2mgb7zQ/unsubscribe. > > > > To unsubscribe from this group and all its topics, send an email to > > > > [commcare-users+unsubscribe@googlegroups.com](mailto:commcare-users+unsubscribe@googlegroups.com). > > > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout). > > > > > > -- > > > You received this message because you are subscribed to the Google Groups > > > "commcare-users" group. > > > To unsubscribe from this group and stop receiving emails from it, send an > > > email to [commcare-users+unsubscribe@googlegroups.com](mailto:commcare-users+unsubscribe@googlegroups.com). > > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout). > > > > -- > > You received this message because you are subscribed to a topic in the > > Google Groups "commcare-users" group. > > To unsubscribe from this topic, visit [https://groups.google.com/d/](https://groups.google.com/d/) > > topic/commcare-users/ZaBm2mgb7zQ/unsubscribe. > > To unsubscribe from this group and all its topics, send an email to > > [commcare-users+unsubscribe@googlegroups.com](mailto:commcare-users+unsubscribe@googlegroups.com). > > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).