How to close a case when a case property is set to true

I tried to close a case when a case property “CloseCase” equal to “Yes”. I click the gear icon next to my Close form. at the new window on the right, there is a checkbox “Close this case when the form is complete”. I expect I could see the condition setting after I click the checkbox, but nothing appears. Do i miss anything on how to close a case?
Thank you very much.
Allen

Hi Allen -

It’s possible that the “Case Conditions” setting has not been enabled for your application. Can you give the following steps a try to enable this for your project?

  1. Select the gear icon in the upper left hand corner next to your application name.
  2. Select the Add-Ons Tab
  3. Select the Menu option (3 stacked lines) and enable the Case Management setting
  4. Check the box next to “Case Conditions”

Thank you very much.

It does solve it.

Allen