# Forced internet connection

**URL:** <https://forum.dimagi.com/t/forced-internet-connection/9164>\
**Category:** Developers\
**Created:** [August 3, 2022, 4:57pm UTC](https://forum.dimagi.com/t/forced-internet-connection/9164 "2022-08-03T16:57:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![tjs6610](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/t/3bc359/32.png) [@tjs6610](https://forum.dimagi.com/u/tjs6610)\
**Post date:** [August 3, 2022, 4:57pm UTC](https://forum.dimagi.com/t/forced-internet-connection/9164/1 "2022-08-03T16:57:02Z")

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Hello:

I have not been using a data connection other than to send forms at the end of each day. For some reason, while my data collectors are collecting data it is forcing them to login [again] using an internet connection. This has only started to occur 2 months into data collection. I don't have setting that force log out after 30 mins or anything like that. Do you know why this might be happening? I have 3 dataset collectors all using the same tablet and same application and it is happening to only happening to 1 of them.

Best,  
Teresa

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**Author:** ![Shubham](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/s/85e7bf/32.png) [@Shubham](https://forum.dimagi.com/u/Shubham)\
**Post date:** [August 8, 2022, 6:28am UTC](https://forum.dimagi.com/t/forced-internet-connection/9164/2 "2022-08-08T06:28:43Z")

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Hi Teresa,

This doesn't sound like something we would expect to happen. Would you be able to [submit a support request](https://confluence.dimagi.com/display/commcarepublic/Bug+Reports) so that we can take a deeper look into this.

Thanks!