Downloading multimedia

Hi there,

Is anyone else experiencing difficulties with downloading multimedia? It
downloads but my computers not happy showing anything! Just wondering if I
can get any advice!

Heidi

Hey Heidi,

This sounds like maybe it was a partial download. Can you check the file
size with what you expect it to be and also try redownloading? If you
continue to have problems please report an issue and our support team will
take a closer look.

Cory

··· On Tue, Jul 21, 2015 at 8:13 AM, Heidi Lowe wrote:

Hi there,

Is anyone else experiencing difficulties with downloading multimedia? It
downloads but my computers not happy showing anything! Just wondering if I
can get any advice!

Heidi


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