Download multimedia problem

I am currently having problems downloading the multimedia files (pictures)
taken during the survey. If i export the data, then the link is there and i
can view the files individually. However, if i try to export the
multimedia, i am just getting an empty zipped file.

Any suggestions on what i am missing.

Best regards
Jono

Jono,

That sounds like a bug - could you file a bug report
https://confluence.dimagi.com/display/commcarepublic/Bug+Reports so our
team can take a closer look?

Thanks,
Will

··· On Thu, Jul 27, 2017 at 2:40 AM, Jonathan Newby wrote:

I am currently having problems downloading the multimedia files (pictures)
taken during the survey. If i export the data, then the link is there and i
can view the files individually. However, if i try to export the
multimedia, i am just getting an empty zipped file.

Any suggestions on what i am missing.

Best regards
Jono


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