Deleting cases without deleting user, and mobile users permissions

Users
1

Dear All,

I am new to CC and I have few questions,please;

* Is it possible to delete cases from CommCare user without deleting

user?. If so please let me know.
* What are different mobile users roles or permissions?.

Thanks in advance,

--Art.

2

Hi Art,

Welcome to CommCare!

While it is not possible to delete a case from a particular CommCare mobile
user at this time, you can re-assign cases to other mobile users. Here is
some documentationhttps://confluence.dimagi.com/display/cctroubleshoot/914.++Reassign+Caseson
our public wiki which talks about this process.

For mobile user roles/permissions, there are three basic roles on the
phone: mobile user, admin, demo. Basic difference/permissions are:

  • Mobile user - requires user login, submissions are tagged by "username"
  • Admin - requires user login, gets an expanded list menu and
    submissions are tagged "admin"
  • Demo - does not require user login, submissions are tagged "demo_user"

For web user roles/permissions, here is some public wiki
documentationhttps://confluence.dimagi.com/display/commcarepublic/CommCareHQ+Web+Userson
the specifics.

Thanks,
Nick

Nick Amland
Senior Analyst
Dimagi, Inc
Email: namland@dimagi.com

··· On Thu, Dec 20, 2012 at 8:30 AM, wrote:

Dear All,

I am new to CC and I have few questions,please;

* Is it possible to delete cases from CommCare user without deleting

user?. If so please let me know.
* What are different mobile users roles or permissions?.

Thanks in advance,

--Art.

3

Thanks Nick,

Does mobile users are able to download data by login through web?

··· On Fri, Dec 21, 2012 at 12:21 AM, Nick Amland wrote:

Hi Art,

Welcome to CommCare!

While it is not possible to delete a case from a particular CommCare
mobile user at this time, you can re-assign cases to other mobile users.
Here is some documentationhttps://confluence.dimagi.com/display/cctroubleshoot/914.++Reassign+Caseson our public wiki which talks about this process.

For mobile user roles/permissions, there are three basic roles on the
phone: mobile user, admin, demo. Basic difference/permissions are:

  • Mobile user - requires user login, submissions are tagged by
    "username"
  • Admin - requires user login, gets an expanded list menu and
    submissions are tagged "admin"
  • Demo - does not require user login, submissions are tagged
    "demo_user"

For web user roles/permissions, here is some public wiki documentationhttps://confluence.dimagi.com/display/commcarepublic/CommCareHQ+Web+Userson the specifics.

Thanks,
Nick

Nick Amland
Senior Analyst
Dimagi, Inc
Email: namland@dimagi.com

On Thu, Dec 20, 2012 at 8:30 AM, artharsam@yahoo.com wrote:

Dear All,

I am new to CC and I have few questions,please;

* Is it possible to delete cases from CommCare user without deleting

user?. If so please let me know.
* What are different mobile users roles or permissions?.

Thanks in advance,

--Art.

--
Thanks and Regards,
*
*

Dr.G.Suresh Reddy, MPH
Technical Manager,
Foundation for Research in Health Systems,
IC-1, SJCE-STEP Seed Building, JSSTI Campus,
Mysore, Karnataka-570006, INDIA.
Office : +91-821-2512121
Mobile : +91-9535887133
Email : dr.gsureshreddy@gmail.com
: dr.gsreddy@frhsindia.org
Website : www.frhsindia.org

4

Art,

As an alternative: One other option would be to use CloudCare along with a
form which can close the case, but you'd need to either be logged in as the
remote user, or you'd need to reassign the user to the user you're logging
into with cloudcare.

What is the workflow you're looking to accomplish? Remotely closing cases
for a user?

-Clayton

··· On Fri, Dec 21, 2012 at 12:21 AM, Nick Amland wrote:

Hi Art,

Welcome to CommCare!

While it is not possible to delete a case from a particular CommCare
mobile user at this time, you can re-assign cases to other mobile users.
Here is some documentationhttps://confluence.dimagi.com/display/cctroubleshoot/914.++Reassign+Caseson our public wiki which talks about this process.

For mobile user roles/permissions, there are three basic roles on the
phone: mobile user, admin, demo. Basic difference/permissions are:

  • Mobile user - requires user login, submissions are tagged by
    "username"
  • Admin - requires user login, gets an expanded list menu and
    submissions are tagged "admin"
  • Demo - does not require user login, submissions are tagged
    "demo_user"

For web user roles/permissions, here is some public wiki documentationhttps://confluence.dimagi.com/display/commcarepublic/CommCareHQ+Web+Userson the specifics.

Thanks,
Nick

Nick Amland
Senior Analyst
Dimagi, Inc
Email: namland@dimagi.com

On Thu, Dec 20, 2012 at 8:30 AM, artharsam@yahoo.com wrote:

Dear All,

I am new to CC and I have few questions,please;

* Is it possible to delete cases from CommCare user without deleting

user?. If so please let me know.
* What are different mobile users roles or permissions?.

Thanks in advance,

--Art.

5

Does mobile users are able to download data by login through web?

Could you explain a bit more about what you'd like to do? Mobile workers do
not currently have much access to the reporting side of things, but there
may be some ways to support your workflow if you can describe it a bit more.

··· On Thu, Dec 20, 2012 at 6:10 PM, Dr G Suresh Reddy < dr.gsureshreddy@gmail.com> wrote: