we have installed commcare-sync and using it for about a month , so based on the requirement from the team we need to sync all the data from echis data for every one minute , we allowed it but it seems the auto sync is not working ,i have checked the celery task in the back end as well . seems not work if any one could help i would be happy ?
Can you provide some more details about how you have set it up and what is not working? Off the top of my head, here are a few ways this could fail:
- Celery task is not firing every minute (likely an infrastructure-specific problem)
- Export is not configured to run every minute (can be changed in UI)
- It takes longer than one minute for the exports to sync, so the tasks are unable to keep up.
- Requests are being rate limited by CommCare, causing the incremental updates to fail.
I'm sure there's others, but without more detail it's hard to know how to diagnose.
hi @czue thanks for your quick reply here is how it is configured ,form, i have setup the commcare-sync based on the steps given on the documentation.
1, celery task is up and active and working b.c while on manuel run i am able to sync all the data
2 i have configured the export on the ui to auto run for every one minutes
3, ya some of the exports are huge but while checking even after a week while checking Last Run(it shows the last time i have runned it manually ) so the update seems not to take the effect
as you have seen the shared screen shots i have configured it on the ui but the changes seems not to take an effect , while firing manuel it works well . if you need any further info i am happy to share
How are you running celery? Do you know if celery beat is running? (-B command line argument).
Is there anything in the celery logs indicating that there are any periodic tasks running?
hi @czue i have configured celery to run as a service , i have checked the logs it no tasks are running please refer the image below
You need to add
-B to the end of the command running celery. So the full thing would be:
/path/to/celery -A commcare_sync.worker -l info -B