CommCare HQ 0.9 upload woes

Hi all,

Since sometime on Friday, Feb 11, we have not been able to upload data to
the data.commcarehq.org site. We are receiving the following error:

500 Internal Server Error

The server encountered an internal error or misconfiguration and was unable
to complete your request.
Please contact the server administrator, webmaster@localhost and inform
them of the time the error occurred, and anything you might have done that
may have caused the error.
More information about this error may be available in the server error log.

I realize this might be related to all your work with CommCare HQ 1.0, but I
thought I should pass it along anyway.

Thanks,
Stephen

Same here- my mobile successfully sends data (I’m charged for the transfer),
but nothing is registered since Feb 11. On that day we had a training
session and 10 CHWs started submitting data for the first time, in case that
could have anything to do with it. Many training entries were successfully
registered, but nothing afterwards.

  • Derek
··· On Mon, Feb 14, 2011 at 5:22 PM, Stephen Lorenz wrote:

Hi all,

Since sometime on Friday, Feb 11, we have not been able to upload data to
the data.commcarehq.org site. We are receiving the following error:

500 Internal Server Error

The server encountered an internal error or misconfiguration and was
unable to complete your request.
Please contact the server administrator, webmaster@localhost and inform
them of the time the error occurred, and anything you might have done that
may have caused the error.
More information about this error may be available in the server error
log.

I realize this might be related to all your work with CommCare HQ 1.0, but
I thought I should pass it along anyway.

Thanks,
Stephen

Thanks guys. We are looking into this asap.

··· On Monday, February 14, 2011, Derek Treatman wrote: > Same here- my mobile successfully sends data (I'm charged for the transfer), but nothing is registered since Feb 11. On that day we had a training session and 10 CHWs started submitting data for the first time, in case that could have anything to do with it. Many training entries were successfully registered, but nothing afterwards. > > - Derek > > On Mon, Feb 14, 2011 at 5:22 PM, Stephen Lorenz wrote: > Hi all, > Since sometime on Friday, Feb 11, we have not been able to upload data to the data.commcarehq.org site. We are receiving the following error: > > > > 500 Internal Server Error > The server encountered an internal error or misconfiguration and was unable to complete your request. > Please contact the server administrator, webmaster@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error. > More information about this error may be available in the server error log. > I realize this might be related to all your work with CommCare HQ 1.0, but I thought I should pass it along anyway. > > > > Thanks,Stephen > > >

Cory L. Zue
Dimagi, Inc
http://www.dimagi.com/

Should now be resolved. It was indeed an issue related to some prep
work for the migration to 1.0. Sorry about the inconvenience.

Cory

··· On Mon, Feb 14, 2011 at 7:40 AM, Cory Zue wrote: > Thanks guys. We are looking into this asap. > > On Monday, February 14, 2011, Derek Treatman wrote: >> Same here- my mobile successfully sends data (I'm charged for the transfer), but nothing is registered since Feb 11. On that day we had a training session and 10 CHWs started submitting data for the first time, in case that could have anything to do with it. Many training entries were successfully registered, but nothing afterwards. >> >> - Derek >> >> On Mon, Feb 14, 2011 at 5:22 PM, Stephen Lorenz wrote: >> Hi all, >> Since sometime on Friday, Feb 11, we have not been able to upload data to the data.commcarehq.org site. We are receiving the following error: >> >> >> >> 500 Internal Server Error >> The server encountered an internal error or misconfiguration and was unable to complete your request. >> Please contact the server administrator, webmaster@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error. >> More information about this error may be available in the server error log. >> I realize this might be related to all your work with CommCare HQ 1.0, but I thought I should pass it along anyway. >> >> >> >> Thanks,Stephen >> >> >> > > -- > -- > Cory L. Zue > Dimagi, Inc > http://www.dimagi.com/ >

Thanks! It seems to work now.

Best,
Stephen

··· On Mon, Feb 14, 2011 at 8:40 AM, Cory Zue wrote:

Should now be resolved. It was indeed an issue related to some prep
work for the migration to 1.0. Sorry about the inconvenience.

Cory

On Mon, Feb 14, 2011 at 7:40 AM, Cory Zue czue@dimagi.com wrote:

Thanks guys. We are looking into this asap.

On Monday, February 14, 2011, Derek Treatman dtreatman@dimagi.com wrote:

Same here- my mobile successfully sends data (I’m charged for the
transfer), but nothing is registered since Feb 11. On that day we had a
training session and 10 CHWs started submitting data for the first time, in
case that could have anything to do with it. Many training entries were
successfully registered, but nothing afterwards.

  • Derek

On Mon, Feb 14, 2011 at 5:22 PM, Stephen Lorenz < stephen.lorenz@gmail.com> wrote:
Hi all,
Since sometime on Friday, Feb 11, we have not been able to upload data
to the data.commcarehq.org site. We are receiving the following error:

500 Internal Server Error
The server encountered an internal error or misconfiguration and was
unable to complete your request.

Please contact the server administrator, webmaster@localhost and inform
them of the time the error occurred, and anything you might have done that
may have caused the error.

More information about this error may be available in the server error
log.

I realize this might be related to all your work with CommCare HQ 1.0,
but I thought I should pass it along anyway.

Thanks,Stephen

Cory L. Zue
Dimagi, Inc
http://www.dimagi.com/