CommCare-export Tool

Hi @Simon_Kelly
I hope you’re doing well, few days CommCare-export sending this following error, not able to pull out ma data is there is there any maintenance on server side, cos my username and password works well.

2019-06-12 09:50:56,098 commcare_export.commcare_hq_client WARNING Request failed after 1 attempts (0.0s). Giving up.

Authentication failed. Please check your credentials


There’s no maintenance. You can check for current and historical issues.

Are you using the same case for your username? Also do you have 2 factor auth set up for your account?