CommCare app icon becomes a green generic Android icon

Hi all – I see that after we have updated commcare to its newest version,
in many phones the nice CommCare icon design (icon on desktop) has switched
to a generic green android icon.

This has happened on many phones…

Attached is a photo that one of my outreach workers took of their screen
desktop

Any news or thoughts on its repair time?

I will also submit to the website, but I thought a dialogue here couldn’t
hurt –

Eric

Hi Eric,

I’m sure the support team will be able to look into the cause, but I’m
wondering if deleting the shortcut and making a new one fixes the issue?

Jeremy

··· On Tue, Jan 12, 2016 at 2:11 AM, Eric Stephan wrote:

Hi all – I see that after we have updated commcare to its newest version,
in many phones the nice CommCare icon design (icon on desktop) has switched
to a generic green android icon.

This has happened on many phones…

Attached is a photo that one of my outreach workers took of their screen
desktop

Any news or thoughts on its repair time?

I will also submit to the website, but I thought a dialogue here couldn’t
hurt –

Eric


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Jeremy Wacksman
Dimagi http://www.dimagi.com, Inc.

Hi Eric,

Thanks for submitting a bug report for this. I wrote back to you through
that channel, please let me know if the issue persists!

thanks!

··· On Tue, Jan 12, 2016 at 8:11 AM, Jeremy W. wrote:

Hi Eric,

I’m sure the support team will be able to look into the cause, but I’m
wondering if deleting the shortcut and making a new one fixes the issue?

Jeremy

On Tue, Jan 12, 2016 at 2:11 AM, Eric Stephan estephan500@gmail.com wrote:

Hi all – I see that after we have updated commcare to its newest
version, in many phones the nice CommCare icon design (icon on desktop) has
switched to a generic green android icon.

This has happened on many phones…

Attached is a photo that one of my outreach workers took of their screen
desktop

Any news or thoughts on its repair time?

I will also submit to the website, but I thought a dialogue here couldn’t
hurt –

Eric


You received this message because you are subscribed to the Google Groups
"commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.


Jeremy Wacksman
Dimagi http://www.dimagi.com, Inc.


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