# Commcare Academy - Technical Support Certification problem

**URL:** <https://forum.dimagi.com/t/commcare-academy-technical-support-certification-problem/2451>\
**Category:** Users\
**Created:** [October 19, 2015, 7:22am UTC](https://forum.dimagi.com/t/commcare-academy-technical-support-certification-problem/2451 "2015-10-19T07:22:01Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ismail](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/i/779978/32.png) [@ismail](https://forum.dimagi.com/u/ismail)\
**Post date:** [October 19, 2015, 7:22am UTC](https://forum.dimagi.com/t/commcare-academy-technical-support-certification-problem/2451/1 "2015-10-19T07:22:01Z")

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Hi there,

I am currently doing the Technical Support Certification exam, however I am  
unable to complete it. The problem is due to the pictures not displaying  
for some of the questions, meaning it is difficult to answer questions that  
involves the interpretation of pictures. It should be noted that I am using  
Google Chrome.

Thank you  
Ismail

 ![](https://dimagi.b-cdn.net/uploads/default/original/1X/4632f57699ebc120afc37c807c0c90b74e10412a.JPG)

---

<div class="post-metadata">

**Author:** ![czue](https://dimagi.b-cdn.net/user_avatar/forum.dimagi.com/czue/32/493_2.png) [@czue](https://forum.dimagi.com/u/czue)\
**Post date:** [October 19, 2015, 7:24am UTC](https://forum.dimagi.com/t/commcare-academy-technical-support-certification-problem/2451/2 "2015-10-19T07:24:43Z")

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Hi Ismail,

I've passed this along to our certification team and someone there will  
report back.

Cory

> **···**
>
> On Mon, Oct 19, 2015 at 9:22 AM, ismail wrote:
> 
> > Hi there,
> > 
> > I am currently doing the Technical Support Certification exam, however I  
> > am unable to complete it. The problem is due to the pictures not displaying  
> > for some of the questions, meaning it is difficult to answer questions that  
> > involves the interpretation of pictures. It should be noted that I am using  
> > Google Chrome.
> > 
> > Thank you  
> > Ismail
> > 
> > --  
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