Case sharing : error with Exchange application m4Change

Hi everyone,

The application m4Change
https://www.commcarehq.org/exchange/05f2a3bc4a7211c2c3535b8b392babbc/info/
installs correctly on both my CommCareHQ project and my Android phone.
However, using the Android client I run into this error when opening the
page ANC Visits > Booking :

Unrecoveable Error
The case sharing settings for your user are incorrect. This user must be in
exactly one case sharing group. Please contact your supervisor.
Ok

I’ve tried to check the case sharing options in CommCareHQ but I failed to
fix the problem.

What should I do to fix this error ?

Many thanks,

Charles

Hi Charles,

This means your user is in either 0 or more than one case sharing group,
which isn’t yet supported.

You should go to your “edit groups” page and for all the groups that the
user is in, make sure exactly one of them had the “case sharing” (should be
a filled in star).

More information is here:
https://help.commcarehq.org/display/commcarepublic/Case+Sharing

Cory

··· On Tue, Apr 8, 2014 at 5:35 AM, Charles Flèche wrote:

Hi everyone,

The application m4Change
https://www.commcarehq.org/exchange/05f2a3bc4a7211c2c3535b8b392babbc/info/installs correctly on both my CommCareHQ project and my Android phone.
However, using the Android client I run into this error when opening the
page ANC Visits > Booking :

Unrecoveable Error
The case sharing settings for your user are incorrect. This user must be
in exactly one case sharing group. Please contact your supervisor.
Ok

I’ve tried to check the case sharing options in CommCareHQ but I failed to
fix the problem.

What should I do to fix this error ?

Many thanks,

Charles


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More information is here:
https://help.commcarehq.org/display/commcarepublic/Case+Sharing

Yeah, I’ve noticed that page something like 3 minutes after sending that first
email… Sorry Cory, I should have read the documentation better.

Thanks for the help,

··· -- Charles Flèche Première Urgence - Aide Médicale Internationale mHealth advisor / Télécoms Sans Frontières +95 9 431 978 25 Skype: charles.fleche