Case Management Question

Hello all,

I had a quick question regarding case management. For the case name, is it
case sensitive? For example, if I have a case list of mom names for case
names, does it matter if it's capital vs lower case?

Thanks in advance!

Hey,

It is case sensitive in the sense that it will store whatever casing you
give it, however I don't think there is any logic that depends on the
casing used. I don't actually know offhand how search on mobile works, but
it should be easy to test whether it finds both upper and lowercase matches.

Cory

··· On Sun, Oct 18, 2015 at 10:43 PM, Irwin wrote:

Hello all,

I had a quick question regarding case management. For the case name, is it
case sensitive? For example, if I have a case list of mom names for case
names, does it matter if it's capital vs lower case?

Thanks in advance!

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Irwin,

Searching for names on the case list will ignore case, as well as accents,
so it shouldn't be affected by how the names are typed.

If you are trying to do an exact match with the case name using advanced
app logic (in, for instance, a Form Display condition) it will be case
sensitive, and we generally don't recommend doing logic based on plaintext
inputs.

-Clayton

··· On Mon, Oct 19, 2015 at 12:36 PM, Cory Zue wrote:

Hey,

It is case sensitive in the sense that it will store whatever casing you
give it, however I don't think there is any logic that depends on the
casing used. I don't actually know offhand how search on mobile works, but
it should be easy to test whether it finds both upper and lowercase matches.

Cory

On Sun, Oct 18, 2015 at 10:43 PM, Irwin imendoza@mhpsalud.org wrote:

Hello all,

I had a quick question regarding case management. For the case name, is
it case sensitive? For example, if I have a case list of mom names for case
names, does it matter if it's capital vs lower case?

Thanks in advance!

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