Case management. My new passed case property isn't showing up in the second application

Hi all --

I have a project space for Papua New Guinea with two mobile apps.

The first app has a registration form called A1 and in some cases that form
creates a child case to track a referral that was made.

The second app has a clinic services form called C1 that picks up the
referral case and loads case properties from it.

This app has been working fine, and these referrals have been going over
with no problem.

Just now, I added a NEW question to the A1, and I simply want the answer to
be nicely passed through that referral case to the C1 along with the others.

-- I made the new question called chosen-TP
-- In case properties I made it so that it saves chosen-TP to the child case
-- I went over to the C1 form in the other app... and of course in the case
management config, the new way it works now, there's no need to tell it to
"load" the new property
-- I go in to edit the C1 form and I make a hidden value field I want to
load it into
-- BUT when I go to the little box at the bottom with the case properties
to drag over to make it load... my new chosen-TP property is not there in
the box to use!

I have clicked many times, reloaded, etc etc...

What obvious thing am I forgetting to make the case property appear there
to use?

THANKS I am sure it is something simple
eric

Hi Eric,

I'm able to reproduce this, this does look like a bug (or possibly just a
limitation of this feature). I'll ask my colleagues who've worked on this
feature for more information. In the meantime you should be able to
hard-code this property into the Default Value field directly with the
reference #case/chosen-TP

Cheers,
Will

··· On Mon, May 8, 2017 at 12:21 PM, Eric Stephan wrote:

Hi all --

I have a project space for Papua New Guinea with two mobile apps.

The first app has a registration form called A1 and in some cases that
form creates a child case to track a referral that was made.

The second app has a clinic services form called C1 that picks up the
referral case and loads case properties from it.

This app has been working fine, and these referrals have been going over
with no problem.

Just now, I added a NEW question to the A1, and I simply want the answer
to be nicely passed through that referral case to the C1 along with the
others.

-- I made the new question called chosen-TP
-- In case properties I made it so that it saves chosen-TP to the child
case
-- I went over to the C1 form in the other app... and of course in the
case management config, the new way it works now, there's no need to tell
it to "load" the new property
-- I go in to edit the C1 form and I make a hidden value field I want to
load it into
-- BUT when I go to the little box at the bottom with the case properties
to drag over to make it load... my new chosen-TP property is not there in
the box to use!

I have clicked many times, reloaded, etc etc...

What obvious thing am I forgetting to make the case property appear there
to use?

THANKS I am sure it is something simple
eric

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Hi Eric,

That sounds like a bug. Please submit a bug report. Thanks!

··· On Mon, May 8, 2017 at 7:46 AM, William Pride wrote:

Hi Eric,

I'm able to reproduce this, this does look like a bug (or possibly just a
limitation of this feature). I'll ask my colleagues who've worked on this
feature for more information. In the meantime you should be able to
hard-code this property into the Default Value field directly with the
reference #case/chosen-TP

Cheers,
Will

On Mon, May 8, 2017 at 12:21 PM, Eric Stephan estephan500@gmail.com wrote:

Hi all --

I have a project space for Papua New Guinea with two mobile apps.

The first app has a registration form called A1 and in some cases that
form creates a child case to track a referral that was made.

The second app has a clinic services form called C1 that picks up the
referral case and loads case properties from it.

This app has been working fine, and these referrals have been going over
with no problem.

Just now, I added a NEW question to the A1, and I simply want the answer
to be nicely passed through that referral case to the C1 along with the
others.

-- I made the new question called chosen-TP
-- In case properties I made it so that it saves chosen-TP to the child
case
-- I went over to the C1 form in the other app... and of course in the
case management config, the new way it works now, there's no need to tell
it to "load" the new property
-- I go in to edit the C1 form and I make a hidden value field I want to
load it into
-- BUT when I go to the little box at the bottom with the case properties
to drag over to make it load... my new chosen-TP property is not there in
the box to use!

I have clicked many times, reloaded, etc etc...

What obvious thing am I forgetting to make the case property appear there
to use?

THANKS I am sure it is something simple
eric

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I have submitted the bug -- and thank you for the clear look that you took
at this. --eric