Case Configuration Problems

Hello,

We are having difficulty with our first form (registration) linking to our
second form. We followed the Case Configuration instructions
(https://wiki.commcarehq.org/display/commcarepublic/Case+Configuration) but
the second form still does not generate the case (household name).

Any advice would be greatly appreciated!

Hi, Caitlin,

Thanks for writing in!

Try looking at the basic case management tutorial to see if it helps:
https://help.commcarehq.org/display/commcarepublic/Basic+Case+Management+Tutorial

In particular, it sounds like you may need to look at Part 4 to make sure
that the module is configured for case management:
https://help.commcarehq.org/display/commcarepublic/Basic+Case+Management+Tutorial+Part+4+-+Module+Case+Management+Settings

Hope this helps, and let us know if you’re still stuck.

Jeremy

··· On Wed, Aug 14, 2013 at 8:05 AM, Caitlin Denning wrote:

Hello,

We are having difficulty with our first form (registration) linking to our
second form. We followed the Case Configuration instructions (
https://wiki.commcarehq.org/display/commcarepublic/Case+Configuration)
but the second form still does not generate the case (household name).

Any advice would be greatly appreciated!


You received this message because you are subscribed to the Google Groups
"commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-users+unsubscribe@googlegroups.com.
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Jeremy Wacksman
Dimagi http://www.dimagi.com, Inc.

Hi Jeremy,

Thanks for your message! I went over this tutorial and am still not able to
fix the problem. Please let me know if you have any ideas what else the
problem could be.

Thank you!
Caitlin

··· On Wednesday, August 14, 2013 3:56:45 PM UTC+3, Jeremy Wacksman wrote: > > Hi, Caitlin, > > Thanks for writing in! > > Try looking at the basic case management tutorial to see if it helps: > https://help.commcarehq.org/display/commcarepublic/Basic+Case+Management+Tutorial > > In particular, it sounds like you may need to look at Part 4 to make sure > that the module is configured for case management: > https://help.commcarehq.org/display/commcarepublic/Basic+Case+Management+Tutorial+Part+4+-+Module+Case+Management+Settings > > Hope this helps, and let us know if you're still stuck. > > Jeremy > > > On Wed, Aug 14, 2013 at 8:05 AM, Caitlin Denning <cait.s....@gmail.com wrote: > >> Hello, >> >> We are having difficulty with our first form (registration) linking to >> our second form. We followed the Case Configuration instructions ( >> https://wiki.commcarehq.org/display/commcarepublic/Case+Configuration) >> but the second form still does not generate the case (household name). >> >> Any advice would be greatly appreciated! >> >> -- >> You received this message because you are subscribed to the Google Groups >> "commcare-users" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to commcare-user...@googlegroups.com . >> For more options, visit https://groups.google.com/groups/opt_out. >> >> >> > > > > -- > Jeremy Wacksman > Dimagi , Inc. > >

Hi, Caitlin,

If it seems like there is something wrong can you use the "Report an Issue"
button at the bottom of the page in CommCareHQ so we can look into it. This
will send us the details we need to investigate further.

Thanks,

Jeremy

··· On Wed, Aug 14, 2013 at 10:40 AM, Caitlin Denning wrote:

Hi Jeremy,

Thanks for your message! I went over this tutorial and am still not able
to fix the problem. Please let me know if you have any ideas what else the
problem could be.

Thank you!
Caitlin

On Wednesday, August 14, 2013 3:56:45 PM UTC+3, Jeremy Wacksman wrote:

Hi, Caitlin,

Thanks for writing in!

Try looking at the basic case management tutorial to see if it helps:
https://help.**commcarehq.org/display/commcarepublic/Basic+Case+
Management+Tutorialhttps://help.commcarehq.org/display/commcarepublic/Basic+Case+Management+Tutorial

In particular, it sounds like you may need to look at Part 4 to make sure
that the module is configured for case management: https://help.**
commcarehq.org/display/commcarepublic/Basic+Case+
Management+Tutorial+Part+4±+**Module+Case+Management+**Settingshttps://help.commcarehq.org/display/commcarepublic/Basic+Case+Management+Tutorial+Part+4+-+Module+Case+Management+Settings

Hope this helps, and let us know if you’re still stuck.

Jeremy

On Wed, Aug 14, 2013 at 8:05 AM, Caitlin Denning cait.s....@gmail.comwrote:

Hello,

We are having difficulty with our first form (registration) linking to
our second form. We followed the Case Configuration instructions (
https://wiki.commcarehq.org/display/commcarepublic/Case+
Configurationhttps://wiki.commcarehq.org/display/commcarepublic/Case+Configuration)
but the second form still does not generate the case (household name).

Any advice would be greatly appreciated!


You received this message because you are subscribed to the Google
Groups “commcare-users” group.
To unsubscribe from this group and stop receiving emails from it, send
an email to commcare-user…@**googlegroups.com.

For more options, visit https://groups.google.com/**groups/opt_outhttps://groups.google.com/groups/opt_out
.


Jeremy Wacksman
Dimagi http://www.dimagi.com, Inc.


You received this message because you are subscribed to the Google Groups
"commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.


Jeremy Wacksman
Dimagi http://www.dimagi.com, Inc.

Hey Jeremy,

Quick question, I tested everything in CloudCare and it worked perfectly.
But when deployed to an android tablet, I’m having that issue. Any
suggestions on why that could be happening?

Thanks so much,
Caitlin

··· On Wednesday, August 14, 2013 5:44:50 PM UTC+3, Jeremy Wacksman wrote: > > Hi, Caitlin, > > If it seems like there is something wrong can you use the "Report an > Issue" button at the bottom of the page in CommCareHQ so we can look into > it. This will send us the details we need to investigate further. > > Thanks, > > Jeremy > > > On Wed, Aug 14, 2013 at 10:40 AM, Caitlin Denning <cait.s....@gmail.com wrote: > >> Hi Jeremy, >> >> Thanks for your message! I went over this tutorial and am still not able >> to fix the problem. Please let me know if you have any ideas what else the >> problem could be. >> >> Thank you! >> Caitlin >> >> >> On Wednesday, August 14, 2013 3:56:45 PM UTC+3, Jeremy Wacksman wrote: >> >>> Hi, Caitlin, >>> >>> Thanks for writing in! >>> >>> Try looking at the basic case management tutorial to see if it helps: >>> https://help.**commcarehq.org/display/**commcarepublic/Basic+Case+** >>> Management+Tutorial >>> >>> In particular, it sounds like you may need to look at Part 4 to make >>> sure that the module is configured for case management: https://help.** >>> commcarehq.org/display/**commcarepublic/Basic+Case+** >>> Management+Tutorial+Part+4+-+**Module+Case+Management+**Settings >>> >>> Hope this helps, and let us know if you're still stuck. >>> >>> Jeremy >>> >>> >>> On Wed, Aug 14, 2013 at 8:05 AM, Caitlin Denning wrote: >>> >>>> Hello, >>>> >>>> We are having difficulty with our first form (registration) linking to >>>> our second form. We followed the Case Configuration instructions ( >>>> https://wiki.commcarehq.org/**display/commcarepublic/Case+** >>>> Configuration) >>>> but the second form still does not generate the case (household name). >>>> >>>> Any advice would be greatly appreciated! >>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "commcare-users" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to commcare-user...@**googlegroups.com. >>>> >>>> For more options, visit https://groups.google.com/**groups/opt_out >>>> . >>>> >>>> >>>> >>> >>> >>> >>> -- >>> Jeremy Wacksman >>> Dimagi , Inc. >>> >>> -- >> You received this message because you are subscribed to the Google Groups >> "commcare-users" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to commcare-user...@googlegroups.com . >> For more options, visit https://groups.google.com/groups/opt_out. >> >> >> > > > > -- > Jeremy Wacksman > Dimagi , Inc. > >

Hi, Caitlin,

Thanks for reporting the issue. I am going to take a look at your
application and will get back to you on a separate email thread.

Jeremy

··· On Wed, Aug 14, 2013 at 2:30 PM, Caitlin Denning wrote:

Hey Jeremy,

Quick question, I tested everything in CloudCare and it worked perfectly.
But when deployed to an android tablet, I’m having that issue. Any
suggestions on why that could be happening?

Thanks so much,
Caitlin

On Wednesday, August 14, 2013 5:44:50 PM UTC+3, Jeremy Wacksman wrote:

Hi, Caitlin,

If it seems like there is something wrong can you use the “Report an
Issue” button at the bottom of the page in CommCareHQ so we can look into
it. This will send us the details we need to investigate further.

Thanks,

Jeremy

On Wed, Aug 14, 2013 at 10:40 AM, Caitlin Denning cait.s....@gmail.comwrote:

Hi Jeremy,

Thanks for your message! I went over this tutorial and am still not able
to fix the problem. Please let me know if you have any ideas what else the
problem could be.

Thank you!
Caitlin

On Wednesday, August 14, 2013 3:56:45 PM UTC+3, Jeremy Wacksman wrote:

Hi, Caitlin,

Thanks for writing in!

Try looking at the basic case management tutorial to see if it helps:
https://help.commcarehq.org/display/**commcarepublic/*Basic+Case+
*Management+Tutorialhttps://help.commcarehq.org/display/commcarepublic/Basic+Case+Management+Tutorial

In particular, it sounds like you may need to look at Part 4 to make
sure that the module is configured for case management: https://help.**
commc**arehq.org/display/commcarepublic/Basic+Case+Management+
Tutorial+Part+4±+**Module+Case+**Management+**Settingshttps://help.commcarehq.org/display/commcarepublic/Basic+Case+Management+Tutorial+Part+4+-+Module+Case+Management+Settings

Hope this helps, and let us know if you’re still stuck.

Jeremy

On Wed, Aug 14, 2013 at 8:05 AM, Caitlin Denning cait.s....@gmail.comwrote:

Hello,

We are having difficulty with our first form (registration) linking to
our second form. We followed the Case Configuration instructions (
https://wiki.commcarehq.org/display/commcarepublic/Case+Con
figurationhttps://wiki.commcarehq.org/display/commcarepublic/Case+Configuration)
but the second form still does not generate the case (household name).

Any advice would be greatly appreciated!


You received this message because you are subscribed to the Google
Groups “commcare-users” group.
To unsubscribe from this group and stop receiving emails from it, send
an email to commcare-user…@**googlegroups.**com.

For more options, visit https://groups.google.com/groups/opt_outhttps://groups.google.com/groups/opt_out
.


Jeremy Wacksman
Dimagi http://www.dimagi.com, Inc.


You received this message because you are subscribed to the Google
Groups “commcare-users” group.
To unsubscribe from this group and stop receiving emails from it, send
an email to commcare-user…@**googlegroups.com.
For more options, visit https://groups.google.com/**groups/opt_outhttps://groups.google.com/groups/opt_out
.


Jeremy Wacksman
Dimagi http://www.dimagi.com, Inc.


You received this message because you are subscribed to the Google Groups
"commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.


Jeremy Wacksman
Dimagi http://www.dimagi.com, Inc.