Application not found error

I am having trouble deploying a new version of my app on my android phone.
I am connected to internet and have tried both the the scan barcode and
enter code option. I get the error message saying “Can’t find your
application. Please check and retype your code, or verify your internet
connection.”

As far as I know there are no errors with my app that would prohibit it
from deploying.

Hi Alexandra,

Sorry you are experiencing this. If you report an issue on CommCare HQ
(under the ‘?’ drop down in the top right of the page), we can take a look
at your application and help you get to the bottom of it.

Some background on this particular error message:
We found a small issue with CommCare where this message is shown when there
is a configuration issue with the app you are trying to deploy. We are
addressing the issue in the next CommCare release so that a more
appropriate and actionable message is shown. In the meantime, the easiest
way to resolve this is to report an issue with our support team.

Thanks,

··· -- Phillip Mates Mobile Engineer at Dimagi

Thanks very much Phillip! I submitted a note through the dropdown menu as
well.

Best,
Alex

··· On Thu, Sep 22, 2016 at 9:50 AM, Phillip Mates wrote:

Hi Alexandra,

Sorry you are experiencing this. If you report an issue on CommCare HQ
(under the ‘?’ drop down in the top right of the page), we can take a look
at your application and help you get to the bottom of it.

Some background on this particular error message:
We found a small issue with CommCare where this message is shown when
there is a configuration issue with the app you are trying to deploy. We
are addressing the issue in the next CommCare release so that a more
appropriate and actionable message is shown. In the meantime, the easiest
way to resolve this is to report an issue with our support team.

Thanks,


Phillip Mates
Mobile Engineer at Dimagi


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