# After-reboot on a monolith consistently fails on start Zookeeper service

**URL:** <https://forum.dimagi.com/t/after-reboot-on-a-monolith-consistently-fails-on-start-zookeeper-service/9102>\
**Category:** Developers\
**Created:** [June 25, 2022, 8:37pm UTC](https://forum.dimagi.com/t/after-reboot-on-a-monolith-consistently-fails-on-start-zookeeper-service/9102 "2022-06-25T20:37:50Z")\
**Posts on this page:** 15\
**Page:** 1

<div class="post-metadata">

**Author:** ![erobinson](https://dimagi.b-cdn.net/user_avatar/forum.dimagi.com/erobinson/32/2652_2.png) [@erobinson](https://forum.dimagi.com/u/erobinson)\
**Post date:** [June 25, 2022, 8:37pm UTC](https://forum.dimagi.com/t/after-reboot-on-a-monolith-consistently-fails-on-start-zookeeper-service/9102/1 "2022-06-25T20:37:50Z")

</div>

When running after-reboot, I consistently get an error on the Zookeeper start play:

```auto
PLAY [Zookeeper] ***********************************************************************************************************************************************************************

TASK [zookeeper : start Zookeeper service] *********************************************************************************************************************************************
fatal: [10.1.0.4]: FAILED! => {"changed": false, "msg": "Could not find the requested service zookeeper-server: host"}

```

At this point, if I do a check\_services, there are always 3 failed services:

```auto
FAILURE (Took 0.05s) kafka : Could not connect to Kafka: NoBrokersAvailable
SUCCESS (Took 0.00s) redis : Redis is up and using 533.52M memory
SUCCESS (Took 0.05s) postgres : default:commcarehq:OK p1:commcarehq_p1:OK p2:commcarehq_p2:OK proxy:commcarehq_proxy:OK synclogs:commcarehq_synclogs:OK ucr:commcarehq_ucr:OK Successfully got a user from postgres
SUCCESS (Took 0.06s) couch : Successfully queried an arbitrary couch view
FAILURE (Took 0.00s) celery : async_restore_queue has been blocked for 0:24:22.778680 (max allowed is 0:01:00)
background_queue has been blocked for 0:24:22.792954 (max allowed is 0:10:00)
case_import_queue has been blocked for 0:24:22.810978 (max allowed is 0:01:00)
celery has been blocked for 0:24:22.799202 (max allowed is 0:01:00)
celery_periodic has been blocked for 0:24:22.788920 (max allowed is 0:10:00)
email_queue has been blocked for 0:24:22.767711 (max allowed is 0:00:30)
export_download_queue has been blocked for 0:24:22.891070 (max allowed is 0:00:30)
SUCCESS (Took 0.18s) elasticsearch : Successfully sent a doc to ES and read it back
SUCCESS (Took 0.16s) blobdb : Successfully saved a file to the blobdb
FAILURE (Took 0.14s) formplayer : Formplayer returned a 502 status code: https://xxxxxx.xxx/formplayer/serverup
SUCCESS (Took 0.00s) rabbitmq : RabbitMQ OK

```

I can get them up OK with

```auto
cchq monolith service celery restart
cchq monolith service kafka restart
cchq monolith service formplayer restart

```

...however, even when they're all up, I get the same zookeeper start error if I run the after-reboot playbook. I'm concerned something's amiss and perhaps it's not the final task in the playbook and other tasks are not getting run?

Any advice is appreciated!

---

<div class="post-metadata">

**Author:** ![robynton](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/r/67e7ee/32.png) [@robynton](https://forum.dimagi.com/u/robynton)\
**Post date:** [June 26, 2022, 8:33pm UTC](https://forum.dimagi.com/t/after-reboot-on-a-monolith-consistently-fails-on-start-zookeeper-service/9102/2 "2022-06-26T20:33:47Z")

</div>

Agree that problem existed. First error is the same, but after

> cchq monolith service kafka restart

I've got

> ansible zookeeper -m service -i /home/lamp/environments/monolith/inventory.ini -a 'name=zookeeper state=restarted' --diff -u ansible --become -e @/home/lamp/environments/monolith/public.yml -e @/home/lamp/environments/monolith/.generated.yml -e @/home/lamp/environments/monolith/vault.yml --vault-password-file=/home/lamp/commcare-cloud/src/commcare\_cloud/ansible/echo\_vault\_password.sh '--ssh-common-args=-o UserKnownHostsFile=/home/lamp/environments/monolith/known\_hosts'  
> 192.169.233.136 | FAILED! =\> {  
> "changed": false,  
> "msg": "Could not find the requested service zookeeper: host"  
> }

---

<div class="post-metadata">

**Author:** ![robynton](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/r/67e7ee/32.png) [@robynton](https://forum.dimagi.com/u/robynton)\
**Post date:** [June 26, 2022, 8:37pm UTC](https://forum.dimagi.com/t/after-reboot-on-a-monolith-consistently-fails-on-start-zookeeper-service/9102/3 "2022-06-26T20:37:35Z")

</div>

It seems that problem is the same as

> [@Kafka Zookeeper error monolith install](https://forum.dimagi.com/t/kafka-zookeeper-error-monolith-install/9101):
>
> So, I've fenced a problem after monolith install, followed by this guide: [https://commcare-cloud.readthedocs.io/en/latest/installation/2-manual-install.html](https://commcare-cloud.readthedocs.io/en/latest/installation/2-manual-install.html) After successful install the next step gets error: commcare-cloud monolith django-manage create\_kafka\_topics Ubuntu 18.04.6 LTS Traceback (most recent call last): File "/home/cchq/www/monolith/releases/2022-06-24\_20.34/manage.py", line 190, in main() File "/home/cchq/www/monolith/releases/2022-06-24\_20.34/manage.py", line 44, in mai…

---

<div class="post-metadata">

**Author:** ![robynton](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/r/67e7ee/32.png) [@robynton](https://forum.dimagi.com/u/robynton)\
**Post date:** [July 3, 2022, 4:15pm UTC](https://forum.dimagi.com/t/after-reboot-on-a-monolith-consistently-fails-on-start-zookeeper-service/9102/4 "2022-07-03T16:15:47Z")

</div>

Just done fresh monolith install on VM Ubuntu 18.04, got the same error after restarting kafka service

> (cchq) lamp@capi:~/environments/monolith$ cchq monolith service kafka restart  
> Vault Password for 'monolith':  
> ansible kafka -m service -i /home/lamp/environments/monolith/inventory.ini -a 'name=kafka-server state=restarted' --diff -u ansible --become -e @/home/lamp/environments/monolith/public.yml -e @/home/lamp/environments/monolith/.generated.yml -e @/home/lamp/environments/monolith/vault.yml --vault-password-file=/home/lamp/commcare-cloud/src/commcare\_cloud/ansible/echo\_vault\_password.sh '--ssh-common-args=-o UserKnownHostsFile=/home/lamp/environments/monolith/known\_hosts'  
> Enter passphrase for key '/home/lamp/.ssh/id\_rsa':  
> 192.169.233.133 | CHANGED =\> {  
> "changed": true,  
> "name": "kafka-server",  
> "state": "started",  
> "status": {  
> "ActiveEnterTimestamp": "Sun 2022-07-03 16:06:16 UTC",  
> "ActiveEnterTimestampMonotonic": "3048251794",  
> "ActiveExitTimestamp": "Sun 2022-07-03 16:06:15 UTC",  
> "ActiveExitTimestampMonotonic": "3047172732",  
> "ActiveState": "active",  
> "After": "systemd-journald.socket network.target sysinit.target basic.target system.slice remote-fs.target kafka-zookeeper.service",  
> "AllowIsolate": "no",  
> "AmbientCapabilities": "",  
> "AssertResult": "yes",  
> "AssertTimestamp": "Sun 2022-07-03 16:06:16 UTC",  
> "AssertTimestampMonotonic": "3048250576",  
> "Before": "multi-user.target shutdown.target",  
> "BlockIOAccounting": "no",  
> "BlockIOWeight": "[not set]",  
> "CPUAccounting": "no",  
> "CPUQuotaPerSecUSec": "infinity",  
> "CPUSchedulingPolicy": "0",  
> "CPUSchedulingPriority": "0",  
> "CPUSchedulingResetOnFork": "no",  
> "CPUShares": "[not set]",  
> "CPUUsageNSec": "[not set]",  
> "CPUWeight": "[not set]",  
> "CacheDirectoryMode": "0755",  
> "CanIsolate": "no",  
> "CanReload": "no",  
> "CanStart": "yes",  
> "CanStop": "yes",  
> "CapabilityBoundingSet": "cap\_chown cap\_dac\_override cap\_dac\_read\_search cap\_fowner cap\_fsetid cap\_kill cap\_setgid cap\_setuid cap\_setpcap cap\_linux\_immutable cap\_net\_bind\_service cap\_net\_broadcast cap\_net\_admin cap\_net\_raw cap\_ipc\_lock cap\_ipc\_owner cap\_sys\_module cap\_sys\_rawio cap\_sys\_chroot cap\_sys\_ptrace cap\_sys\_pacct cap\_sys\_admin cap\_sys\_boot cap\_sys\_nice cap\_sys\_resource cap\_sys\_time cap\_sys\_tty\_config cap\_mknod cap\_lease cap\_audit\_write cap\_audit\_control cap\_setfcap cap\_mac\_override cap\_mac\_admin cap\_syslog cap\_wake\_alarm cap\_block\_suspend",  
> "CollectMode": "inactive",  
> "ConditionResult": "yes",  
> "ConditionTimestamp": "Sun 2022-07-03 16:06:16 UTC",  
> "ConditionTimestampMonotonic": "3048250576",  
> "ConfigurationDirectoryMode": "0755",  
> "Conflicts": "shutdown.target",  
> "ControlGroup": "/system.slice/kafka-server.service",  
> "ControlPID": "0",  
> "DefaultDependencies": "yes",  
> "Delegate": "no",  
> "Description": "Apache Kafka server (broker)",  
> "DevicePolicy": "auto",  
> "Documentation": "[http://kafka.apache.org/documentation.html](http://kafka.apache.org/documentation.html)",  
> "DynamicUser": "no",  
> "Environment": "JMX\_PORT=9999",  
> "ExecMainCode": "0",  
> "ExecMainExitTimestampMonotonic": "0",  
> "ExecMainPID": "69730",  
> "ExecMainStartTimestamp": "Sun 2022-07-03 16:06:16 UTC",  
> "ExecMainStartTimestampMonotonic": "3048251738",  
> "ExecMainStatus": "0",  
> "ExecStart": "{ path=/opt/kafka/bin/kafka-server-start.sh ; argv=/opt/kafka/bin/kafka-server-start.sh /etc/kafka/config/server.properties ; ignore\_errors=no ; start\_time=[n/a] ; stop\_time=[n/a] ; pid=0 ; code=(null) ; status=0/0 }",  
> "ExecStop": "{ path=/opt/kafka/bin/kafka-server-stop.sh ; argv=/opt/kafka/bin/kafka-server-stop.sh ; ignore\_errors=no ; start\_time=[n/a] ; stop\_time=[n/a] ; pid=0 ; code=(null) ; status=0/0 }",  
> "FailureAction": "none",  
> "FileDescriptorStoreMax": "0",  
> "FragmentPath": "/etc/systemd/system/kafka-server.service",  
> "GID": "998",  
> "Group": "kafka",  
> "GuessMainPID": "yes",  
> "IOAccounting": "no",  
> "IOSchedulingClass": "0",  
> "IOSchedulingPriority": "0",  
> "IOWeight": "[not set]",  
> "IPAccounting": "no",  
> "IPEgressBytes": "18446744073709551615",  
> "IPEgressPackets": "18446744073709551615",  
> "IPIngressBytes": "18446744073709551615",  
> "IPIngressPackets": "18446744073709551615",  
> "Id": "kafka-server.service",  
> "IgnoreOnIsolate": "no",  
> "IgnoreSIGPIPE": "yes",  
> "InactiveEnterTimestamp": "Sun 2022-07-03 16:06:16 UTC",  
> "InactiveEnterTimestampMonotonic": "3048250506",  
> "InactiveExitTimestamp": "Sun 2022-07-03 16:06:16 UTC",  
> "InactiveExitTimestampMonotonic": "3048251794",  
> "InvocationID": "ad6fb02c4fff492e88e0cf021362418f",  
> "JobRunningTimeoutUSec": "infinity",  
> "JobTimeoutAction": "none",  
> "JobTimeoutUSec": "infinity",  
> "KeyringMode": "private",  
> "KillMode": "control-group",  
> "KillSignal": "15",  
> "LimitAS": "infinity",  
> "LimitASSoft": "infinity",  
> "LimitCORE": "infinity",  
> "LimitCORESoft": "0",  
> "LimitCPU": "infinity",  
> "LimitCPUSoft": "infinity",  
> "LimitDATA": "infinity",  
> "LimitDATASoft": "infinity",  
> "LimitFSIZE": "infinity",  
> "LimitFSIZESoft": "infinity",  
> "LimitLOCKS": "infinity",  
> "LimitLOCKSSoft": "infinity",  
> "LimitMEMLOCK": "67108864",  
> "LimitMEMLOCKSoft": "67108864",  
> "LimitMSGQUEUE": "819200",  
> "LimitMSGQUEUESoft": "819200",  
> "LimitNICE": "0",  
> "LimitNICESoft": "0",  
> "LimitNOFILE": "32000",  
> "LimitNOFILESoft": "32000",  
> "LimitNPROC": "63802",  
> "LimitNPROCSoft": "63802",  
> "LimitRSS": "infinity",  
> "LimitRSSSoft": "infinity",  
> "LimitRTPRIO": "0",  
> "LimitRTPRIOSoft": "0",  
> "LimitRTTIME": "infinity",  
> "LimitRTTIMESoft": "infinity",  
> "LimitSIGPENDING": "63802",  
> "LimitSIGPENDINGSoft": "63802",  
> "LimitSTACK": "infinity",  
> "LimitSTACKSoft": "8388608",  
> "LoadState": "loaded",  
> "LockPersonality": "no",  
> "LogLevelMax": "-1",  
> "LogsDirectoryMode": "0755",  
> "MainPID": "69730",  
> "MemoryAccounting": "no",  
> "MemoryCurrent": "[not set]",  
> "MemoryDenyWriteExecute": "no",  
> "MemoryHigh": "infinity",  
> "MemoryLimit": "infinity",  
> "MemoryLow": "0",  
> "MemoryMax": "infinity",  
> "MemorySwapMax": "infinity",  
> "MountAPIVFS": "no",  
> "MountFlags": "",  
> "NFileDescriptorStore": "0",  
> "NRestarts": "1",  
> "Names": "kafka-server.service",  
> "NeedDaemonReload": "no",  
> "Nice": "0",  
> "NoNewPrivileges": "no",  
> "NonBlocking": "no",  
> "NotifyAccess": "none",  
> "OOMScoreAdjust": "0",  
> "OnFailureJobMode": "replace",  
> "PermissionsStartOnly": "no",  
> "Perpetual": "no",  
> "PrivateDevices": "no",  
> "PrivateNetwork": "no",  
> "PrivateTmp": "no",  
> "PrivateUsers": "no",  
> "ProtectControlGroups": "no",  
> "ProtectHome": "no",  
> "ProtectKernelModules": "no",  
> "ProtectKernelTunables": "no",  
> "ProtectSystem": "no",  
> "RefuseManualStart": "no",  
> "RefuseManualStop": "no",  
> "RemainAfterExit": "no",  
> "RemoveIPC": "no",  
> "Requires": "sysinit.target remote-fs.target system.slice network.target",  
> "Restart": "always",  
> "RestartUSec": "1s",  
> "RestrictNamespaces": "no",  
> "RestrictRealtime": "no",  
> "RestrictSUIDSGID": "no",  
> "Result": "success",  
> "RootDirectoryStartOnly": "no",  
> "RuntimeDirectoryMode": "0755",  
> "RuntimeDirectoryPreserve": "no",  
> "RuntimeMaxUSec": "infinity",  
> "SameProcessGroup": "no",  
> "SecureBits": "0",  
> "SendSIGHUP": "no",  
> "SendSIGKILL": "yes",  
> "Slice": "system.slice",  
> "StandardError": "inherit",  
> "StandardInput": "null",  
> "StandardInputData": "",  
> "StandardOutput": "journal",  
> "StartLimitAction": "none",  
> "StartLimitBurst": "5",  
> "StartLimitIntervalUSec": "10s",  
> "StartupBlockIOWeight": "[not set]",  
> "StartupCPUShares": "[not set]",  
> "StartupCPUWeight": "[not set]",  
> "StartupIOWeight": "[not set]",  
> "StateChangeTimestamp": "Sun 2022-07-03 16:06:16 UTC",  
> "StateChangeTimestampMonotonic": "3048251794",  
> "StateDirectoryMode": "0755",  
> "StatusErrno": "0",  
> "StopWhenUnneeded": "no",  
> "SubState": "running",  
> "SuccessAction": "none",  
> "SyslogFacility": "3",  
> "SyslogLevel": "6",  
> "SyslogLevelPrefix": "yes",  
> "SyslogPriority": "30",  
> "SystemCallErrorNumber": "0",  
> "TTYReset": "no",  
> "TTYVHangup": "no",  
> "TTYVTDisallocate": "no",  
> "TasksAccounting": "yes",  
> "TasksCurrent": "59",  
> "TasksMax": "19140",  
> "TimeoutStartUSec": "1min 30s",  
> "TimeoutStopUSec": "1min 30s",  
> "TimerSlackNSec": "50000",  
> "Transient": "no",  
> "Type": "simple",  
> "UID": "997",  
> "UMask": "0022",  
> "UnitFilePreset": "enabled",  
> "UnitFileState": "enabled",  
> "User": "kafka",  
> "UtmpMode": "init",  
> "WantedBy": "multi-user.target",  
> "WatchdogTimestamp": "Sun 2022-07-03 16:06:16 UTC",  
> "WatchdogTimestampMonotonic": "3048251793",  
> "WatchdogUSec": "0"  
> }  
> }  
> ansible zookeeper -m service -i /home/lamp/environments/monolith/inventory.ini -a 'name=zookeeper state=restarted' --diff -u ansible --become -e @/home/lamp/environments/monolith/public.yml -e @/home/lamp/environments/monolith/.generated.yml -e @/home/lamp/environments/monolith/vault.yml --vault-password-file=/home/lamp/commcare-cloud/src/commcare\_cloud/ansible/echo\_vault\_password.sh '--ssh-common-args=-o UserKnownHostsFile=/home/lamp/environments/monolith/known\_hosts'  
> 192.169.233.133 | FAILED! =\> {  
> "changed": false,  
> "msg": "Could not find the requested service zookeeper: host"  
> }

Additional info: when trying `cchq monolith service zookeeper status`, just got:

> usage: cchq {monolith} service [-h] [--limit LIMIT] [--only PROCESS\_PATTERN]  
> {celery,citusdb,commcare,couchdb2,elasticsearch,elasticsearch-classic,formplayer,kafka,nginx,pillowtop,postgresql,rabbitmq,redis,webworker}  
> [{celery,citusdb,commcare,couchdb2,elasticsearch,elasticsearch-classic,formplayer,kafka,nginx,pillowtop,postgresql,rabbitmq,redis,webworker} ...]  
> {start,stop,restart,status,logs,help}  
> cchq {monolith} service: error: argument services: invalid choice: 'zookeeper' (choose from 'celery', 'citusdb', 'commcare', 'couchdb2', 'elasticsearch', 'elasticsearch-classic', 'formplayer', 'kafka', 'nginx', 'pillowtop', 'postgresql', 'rabbitmq', 'redis', 'webworker')

It seems like zookeeper service wasn't even created by the script.

So, how to make zookeper service alive? Any help would be appreciated)

---

<div class="post-metadata">

**Author:** ![Sravan\_Reddy](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/s/da6949/32.png) [@Sravan\_Reddy](https://forum.dimagi.com/u/Sravan_Reddy)\
**Post date:** [July 5, 2022, 5:26am UTC](https://forum.dimagi.com/t/after-reboot-on-a-monolith-consistently-fails-on-start-zookeeper-service/9102/5 "2022-07-05T05:26:47Z")

</div>

Hello,

Did you check if kafka and zookeeper processes are running without errors by running below?

```auto
sudo service kafka-server status
sudo service zookeeper-server status

```

---

<div class="post-metadata">

**Author:** ![robynton](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/r/67e7ee/32.png) [@robynton](https://forum.dimagi.com/u/robynton)\
**Post date:** [July 5, 2022, 7:44pm UTC](https://forum.dimagi.com/t/after-reboot-on-a-monolith-consistently-fails-on-start-zookeeper-service/9102/6 "2022-07-05T19:44:42Z")

</div>

Thanks for reply. Here's my results for `sudo service kafka-server status`:

> (cchq) lamp@monolith:~/commcare-cloud$ sudo service kafka-server status  
> [sudo] password for lamp:  
> ● kafka-server.service - Apache Kafka server (broker)  
> Loaded: loaded (/etc/systemd/system/kafka-server.service; enabled; vendor preset: enabled)  
> Active: active (running) since Tue 2022-07-05 19:35:35 UTC; 4min 51s ago  
> Docs: [http://kafka.apache.org/documentation.html](http://kafka.apache.org/documentation.html)  
> Main PID: 70144 (java)  
> Tasks: 45 (limit: 19660)  
> CGroup: /system.slice/kafka-server.service  
> └─70144 java -Xmx1G -Xms1G -server -XX:+UseParNewGC -XX:+UseConcMarkSweepGC -XX:+CMSClassUnloadingEnabled -XX:  
> Jul 05 19:35:35 monolith.capi.gstat.gov.ua systemd[1]: Started Apache Kafka server (broker).  
> Jul 05 19:18:52 monolith.capi.gstat.gov.ua systemd[1]: Started Apache Kafka server (broker).

And for `sudo service zookeeper-server status`:

> (cchq) lamp@capi:~/commcare-cloud$ sudo service zookeeper-server status  
> [sudo] password for lamp:  
> ● zookeeper-server.service - Apache Zookeeper server  
> Loaded: loaded (/etc/systemd/system/zookeeper-server.service; enabled; vendor preset: enabled)  
> Active: inactive (dead) since Tue 2022-07-05 19:35:56 UTC; 8min ago  
> Docs: [Index of /doc](https://zookeeper.apache.org/doc/)  
> Process: 4277 ExecStop=/opt/zookeeper/bin/zkServer.sh stop /opt/zookeeper/conf/zoo.cfg (code=exited, status=0/SUCCESS)  
> Process: 4206 ExecStart=/opt/zookeeper/bin/zkServer.sh start /opt/zookeeper/conf/zoo.cfg (code=exited, status=0/SUCCESS  
> Main PID: 4065 (code=exited, status=2)  
> Jul 05 19:35:55 capi.gstat.gov.ua zkServer.sh[4206]: grep: /opt/zookeeper/conf/zoo.cfg: No such file or directory  
> Jul 05 19:35:55 capi.gstat.gov.ua zkServer.sh[4206]: mkdir: cannot create directory ‘’: No such file or directory  
> Jul 05 19:35:56 capi.gstat.gov.ua zkServer.sh[4206]: Starting zookeeper ... STARTED  
> Jul 05 19:35:56 capi.gstat.gov.ua zkServer.sh[4277]: ZooKeeper JMX enabled by default  
> Jul 05 19:35:56 capi.gstat.gov.ua zkServer.sh[4277]: Using config: /opt/zookeeper/conf/zoo.cfg  
> Jul 05 19:35:56 capi.gstat.gov.ua zkServer.sh[4277]: grep: /opt/zookeeper/conf/zoo.cfg: No such file or directory  
> Jul 05 19:35:56 capi.gstat.gov.ua zkServer.sh[4277]: mkdir: cannot create directory ‘’: No such file or directory  
> Jul 05 19:35:56 capi.gstat.gov.ua zkServer.sh[4277]: Stopping zookeeper ... /opt/zookeeper/bin/zkServer.sh: line 182: kil  
> Jul 05 19:35:56 capi.gstat.gov.ua zkServer.sh[4277]: STOPPED  
> Jul 05 19:35:56 capi.gstat.gov.ua systemd[1]: Started Apache Zookeeper server.  
> lines 1-18/18 (END)

It looks like zookeper config file hasn't been created via script.

---

<div class="post-metadata">

**Author:** ![Sravan\_Reddy](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/s/da6949/32.png) [@Sravan\_Reddy](https://forum.dimagi.com/u/Sravan_Reddy)\
**Post date:** [July 7, 2022, 7:26am UTC](https://forum.dimagi.com/t/after-reboot-on-a-monolith-consistently-fails-on-start-zookeeper-service/9102/7 "2022-07-07T07:26:02Z")

</div>

This issue has just been [fixed](https://github.com/dimagi/commcare-cloud/pull/5359).

Can you please do update-code and then deploy zookeeper using `commcare-cloud $env_name deploy-stack --skip-check -tags=zookeeper`? That should create the missing config file and restart the zookeeper. You can verify that it's fixed by re-looking at the status of the zookeeper process.

---

<div class="post-metadata">

**Author:** ![robynton](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/r/67e7ee/32.png) [@robynton](https://forum.dimagi.com/u/robynton)\
**Post date:** [July 7, 2022, 2:22pm UTC](https://forum.dimagi.com/t/after-reboot-on-a-monolith-consistently-fails-on-start-zookeeper-service/9102/8 "2022-07-07T14:22:25Z")

</div>

Thanks! It worked well after redeploying on fresh VM. But now at the stage ` commcare-cloud cchq deploy` I've got a warning:

> [WARNING]: Invalid characters were found in group names but not replaced, use -vvvv to see details  
> [192.169.233.128] Executing task '\_task'  
> [192.169.233.128] run: git rev-parse HEAD  
> [192.169.233.128] Passphrase for private key:  
> [192.169.233.128] out: fatal: unsafe repository ('/home/cchq/www/cchq/releases/2022-07-07\_12.48' is owned by someone else)  
> [192.169.233.128] out: To add an exception for this directory, call:  
> [192.169.233.128] out:  
> [192.169.233.128] out: git config --global --add safe.directory /home/cchq/www/cchq/releases/2022-07-07\_12.48  
> [192.169.233.128] out:  
> Warning: run() received nonzero return code 128 while executing 'git rev-parse HEAD'!  
> Diff generation skipped. Supply a Github token to see deploy diffs.  
> New version details:  
> Branch deployed : commcare: master  
> Here's the complete diff on github: [https://github.com/dimagi/commcare-hq/compare/fatal:](https://github.com/dimagi/commcare-hq/compare/fatal:) unsafe repository ('/home/cchq/www/cchq/releases/2022-07-07\_12.48' is owned by someone else)  
> To add an exception for this directory, call:  
> git config --global --add safe.directory /home/cchq/www/cchq/releases/2022-07-07\_12.48...87ae2f7a767ef8541bbe20a917c3b2ad16b2ebc1  
> Are you sure you want to preindex and deploy to cchq? [y/N]

But executing `git config --global --add safe.directory /home/cchq/www/cchq/releases/2022-07-07_12.48` hasn't helped. The same warning.  
After ignoring it I've got:

> > Are you sure you want to preindex and deploy to cchq? [y/N]y  
> > Vault Password for 'cchq':
> > 
> > > Sending email: lamp has initiated a CommCare HQ deploy to cchq  
> > > Ubuntu 18.04.6 LTS  
> > > Enter passphrase for key '/home/lamp/.ssh/id\_rsa':  
> > > Connection to 192.169.233.128 closed.  
> > > commcare-cloud cchq fab deploy\_commcare --set code\_branch=master --branch master  
> > > fab -f /home/lamp/commcare-cloud/src/commcare\_cloud/fabfile.py cchq deploy\_commcare --set code\_branch=master --disable-known-hosts --system-known-hosts /home/lamp/environments/cchq/known\_hosts  
> > > [WARNING]: Invalid characters were found in group names but not replaced, use -vvvv to see details  
> > > Using commcare-hq branch master  
> > > [192.169.233.128] Executing task 'deploy\_commcare'  
> > > [192.169.233.128] Executing task '\_setup\_release'  
> > > [192.169.233.128] Executing task 'create'  
> > > [192.169.233.128] sudo: mkdir -p /home/cchq/www/cchq/releases/2022-07-07\_14.18
> 
> Fatal error: Needed to prompt for a connection or sudo password (host: 192.169.233.128), but input would be ambiguous in parallel mode
> 
> Aborting.  
> !!! Parallel execution exception under host '192.169.233.128':  
> Process 192.169.233.128:  
> Traceback (most recent call last):  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/network.py", line 449, in connect  
> sock=sock  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/client.py", line 446, in connect  
> passphrase,  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/client.py", line 764, in \_auth  
> raise saved\_exception  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/client.py", line 735, in \_auth  
> filename, pkey\_class, passphrase  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/client.py", line 586, in \_key\_from\_filepath  
> key = klass.from\_private\_key\_file(key\_path, password)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/pkey.py", line 235, in from\_private\_key\_file  
> key = cls(filename=filename, password=password)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/rsakey.py", line 55, in **init**  
> self.\_from\_private\_key\_file(filename, password)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/rsakey.py", line 175, in \_from\_private\_key\_file  
> data = self.\_read\_private\_key\_file("RSA", filename, password)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/pkey.py", line 308, in \_read\_private\_key\_file  
> data = self.\_read\_private\_key(tag, f, password)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/pkey.py", line 334, in \_read\_private\_key  
> data = self.\_read\_private\_key\_pem(lines, end, password)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/pkey.py", line 386, in \_read\_private\_key\_pem  
> raise PasswordRequiredException("Private key file is encrypted")  
> paramiko.ssh\_exception.PasswordRequiredException: Private key file is encrypted
> 
> During handling of the above exception, another exception occurred:
> 
> Traceback (most recent call last):  
> File "/usr/lib/python3.6/multiprocessing/process.py", line 258, in \_bootstrap  
> self.run()  
> File "/usr/lib/python3.6/multiprocessing/process.py", line 93, in run  
> self.\_target(\*self.\_args, \*\*self.\_kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 240, in inner  
> submit(task.run(\*args, \*\*kwargs))  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 172, in run  
> return self.wrapped(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/decorators.py", line 52, in inner\_decorator  
> return func(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/decorators.py", line 180, in inner  
> return func(\*args, \*\*kwargs)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/operations/release.py", line 203, in create  
> sudo('mkdir -p {}'.format(env.code\_root))  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/network.py", line 654, in host\_prompting\_wrapper  
> return func(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/operations.py", line 1121, in sudo  
> stderr=stderr, timeout=timeout, shell\_escape=shell\_escape,  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/operations.py", line 929, in \_run\_command  
> channel=default\_channel(), command=wrapped\_command, pty=pty,  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/state.py", line 397, in default\_channel  
> chan = \_open\_session()  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/state.py", line 389, in \_open\_session  
> return connections[env.host\_string].get\_transport().open\_session()  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/network.py", line 156, in **getitem**  
> self.connect(key)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/network.py", line 148, in connect  
> user, host, port, cache=self, seek\_gateway=seek\_gateway)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/network.py", line 528, in connect  
> password = prompt\_for\_password(text)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/network.py", line 605, in prompt\_for\_password  
> handle\_prompt\_abort("a connection or sudo password")  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 184, in handle\_prompt\_abort  
> abort(reason % "input would be ambiguous in parallel mode")  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 55, in abort  
> raise env.abort\_exception(msg)  
> Exception: Needed to prompt for a connection or sudo password (host: 192.169.233.128), but input would be ambiguous in parallel mode
> 
> Fatal error: One or more hosts failed while executing task 'create'
> 
> Underlying exception:  
> Needed to prompt for a connection or sudo password (host: 192.169.233.128), but input would be ambiguous in parallel mode
> 
> Aborting.  
> [192.169.233.128] Executing task 'send\_email'  
> [192.169.233.128] sudo: /home/cchq/www/cchq/releases/2022-07-07\_14.18/python\_env/bin/python manage.py send\_email --to-admins --subject 'Deploy to cchq failed. Try resuming with fab cchq deploy:resume=yes.' 'Traceback:  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 398, in \_deploy\_without\_asking  
> deploy\_checkpoint(index, command. **name** , execute\_with\_timing, command)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 391, in deploy\_checkpoint  
> fn(\*args, \*\*kwargs)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/utils.py", line 25, in execute\_with\_timing  
> execute(fn, \*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 385, in execute  
> multiprocessing  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 275, in \_execute  
> return task.run(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 172, in run  
> return self.wrapped(\*args, \*\*kwargs)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 319, in \_setup\_release  
> execute\_with\_timing(release.create\_code\_dir(full\_cluster))  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/utils.py", line 25, in execute\_with\_timing  
> execute(fn, \*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 417, in execute  
> error(err, exception=d['"'"'results'"'"'])  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 359, in error  
> return func(message)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 55, in abort  
> raise env.abort\_exception(msg)  
> Exception: One or more hosts failed while executing task '"'"'create'"'"'
> 
> Underlying exception:  
> Needed to prompt for a connection or sudo password (host: 192.169.233.128), but input would be ambiguous in parallel mode'  
> [192.169.233.128] Passphrase for private key:  
> [192.169.233.128] out: /bin/bash: line 0: cd: /home/cchq/www/cchq/releases/2022-07-07\_14.18: No such file or directory  
> [192.169.233.128] out:
> 
> Fatal error: sudo() received nonzero return code 1 while executing!
> 
> Requested: /home/cchq/www/cchq/releases/2022-07-07\_14.18/python\_env/bin/python manage.py send\_email --to-admins --subject 'Deploy to cchq failed. Try resuming with fab cchq deploy:resume=yes.' 'Traceback:  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 398, in \_deploy\_without\_asking  
> deploy\_checkpoint(index, command. **name** , execute\_with\_timing, command)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 391, in deploy\_checkpoint  
> fn(\*args, \*\*kwargs)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/utils.py", line 25, in execute\_with\_timing  
> execute(fn, \*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 385, in execute  
> multiprocessing  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 275, in \_execute  
> return task.run(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 172, in run  
> return self.wrapped(\*args, \*\*kwargs)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 319, in \_setup\_release  
> execute\_with\_timing(release.create\_code\_dir(full\_cluster))  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/utils.py", line 25, in execute\_with\_timing  
> execute(fn, \*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 417, in execute  
> error(err, exception=d['"'"'results'"'"'])  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 359, in error  
> return func(message)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 55, in abort  
> raise env.abort\_exception(msg)  
> Exception: One or more hosts failed while executing task '"'"'create'"'"'
> 
> Underlying exception:  
> Needed to prompt for a connection or sudo password (host: 192.169.233.128), but input would be ambiguous in parallel mode'  
> Executed: sudo -S -p 'sudo password:' -H -u "cchq" /bin/bash -l -c "cd /home/cchq/www/cchq/releases/2022-07-07\_14.18 \>/dev/null && /home/cchq/www/cchq/releases/2022-07-07\_14.18/python\_env/bin/python manage.py send\_email --to-admins --subject 'Deploy to cchq failed. Try resuming with fab cchq deploy:resume=yes.' 'Traceback:  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 398, in \_deploy\_without\_asking  
> deploy\_checkpoint(index, command. **name** , execute\_with\_timing, command)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 391, in deploy\_checkpoint  
> fn(\*args, \*\*kwargs)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/utils.py", line 25, in execute\_with\_timing  
> execute(fn, \*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 385, in execute  
> multiprocessing  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 275, in \_execute  
> return task.run(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 172, in run  
> return self.wrapped(\*args, \*\*kwargs)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 319, in \_setup\_release  
> execute\_with\_timing(release.create\_code\_dir(full\_cluster))  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/utils.py", line 25, in execute\_with\_timing  
> execute(fn, \*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 417, in execute  
> error(err, exception=d['"'"'results'"'"'])  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 359, in error  
> return func(message)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 55, in abort  
> raise env.abort\_exception(msg)  
> Exception: One or more hosts failed while executing task '"'"'create'"'"'
> 
> Underlying exception:  
> Needed to prompt for a connection or sudo password (host: 192.169.233.128), but input would be ambiguous in parallel mode'"
> 
> Aborting.  
> Traceback (most recent call last):  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 398, in \_deploy\_without\_asking  
> deploy\_checkpoint(index, command. **name** , execute\_with\_timing, command)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 391, in deploy\_checkpoint  
> fn(\*args, \*\*kwargs)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/utils.py", line 25, in execute\_with\_timing  
> execute(fn, \*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 385, in execute  
> multiprocessing  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 275, in \_execute  
> return task.run(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 172, in run  
> return self.wrapped(\*args, \*\*kwargs)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 319, in \_setup\_release  
> execute\_with\_timing(release.create\_code\_dir(full\_cluster))  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/utils.py", line 25, in execute\_with\_timing  
> execute(fn, \*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 417, in execute  
> error(err, exception=d['results'])  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 359, in error  
> return func(message)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 55, in abort  
> raise env.abort\_exception(msg)  
> Exception: One or more hosts failed while executing task 'create'
> 
> Underlying exception:  
> Needed to prompt for a connection or sudo password (host: 192.169.233.128), but input would be ambiguous in parallel mode
> 
> During handling of the above exception, another exception occurred:
> 
> Traceback (most recent call last):  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/main.py", line 749, in main  
> \*args, \*\*kwargs  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 385, in execute  
> multiprocessing  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 275, in \_execute  
> return task.run(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 172, in run  
> return self.wrapped(\*args, \*\*kwargs)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 542, in deploy\_commcare  
> \_deploy\_without\_asking(skip\_record)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 412, in \_deploy\_without\_asking  
> traceback\_string()  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/utils.py", line 25, in execute\_with\_timing  
> execute(fn, \*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 385, in execute  
> multiprocessing  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 275, in \_execute  
> return task.run(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 172, in run  
> return self.wrapped(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/decorators.py", line 52, in inner\_decorator  
> return func(\*args, \*\*kwargs)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 242, in send\_email  
> f'{virtualenv\_dir}/bin/python manage.py '  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/network.py", line 654, in host\_prompting\_wrapper  
> return func(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/operations.py", line 1121, in sudo  
> stderr=stderr, timeout=timeout, shell\_escape=shell\_escape,  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/operations.py", line 952, in \_run\_command  
> error(message=msg, stdout=out, stderr=err)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 359, in error  
> return func(message)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 55, in abort  
> raise env.abort\_exception(msg)  
> Exception: sudo() received nonzero return code 1 while executing!
> 
> Requested: /home/cchq/www/cchq/releases/2022-07-07\_14.18/python\_env/bin/python manage.py send\_email --to-admins --subject 'Deploy to cchq failed. Try resuming with fab cchq deploy:resume=yes.' 'Traceback:  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 398, in \_deploy\_without\_asking  
> deploy\_checkpoint(index, command. **name** , execute\_with\_timing, command)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 391, in deploy\_checkpoint  
> fn(\*args, \*\*kwargs)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/utils.py", line 25, in execute\_with\_timing  
> execute(fn, \*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 385, in execute  
> multiprocessing  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 275, in \_execute  
> return task.run(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 172, in run  
> return self.wrapped(\*args, \*\*kwargs)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 319, in \_setup\_release  
> execute\_with\_timing(release.create\_code\_dir(full\_cluster))  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/utils.py", line 25, in execute\_with\_timing  
> execute(fn, \*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 417, in execute  
> error(err, exception=d['"'"'results'"'"'])  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 359, in error  
> return func(message)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 55, in abort  
> raise env.abort\_exception(msg)  
> Exception: One or more hosts failed while executing task '"'"'create'"'"'
> 
> Underlying exception:  
> Needed to prompt for a connection or sudo password (host: 192.169.233.128), but input would be ambiguous in parallel mode'  
> Executed: sudo -S -p 'sudo password:' -H -u "cchq" /bin/bash -l -c "cd /home/cchq/www/cchq/releases/2022-07-07\_14.18 \>/dev/null && /home/cchq/www/cchq/releases/2022-07-07\_14.18/python\_env/bin/python manage.py send\_email --to-admins --subject 'Deploy to cchq failed. Try resuming with fab cchq deploy:resume=yes.' 'Traceback:  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 398, in \_deploy\_without\_asking  
> deploy\_checkpoint(index, command. **name** , execute\_with\_timing, command)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 391, in deploy\_checkpoint  
> fn(\*args, \*\*kwargs)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/utils.py", line 25, in execute\_with\_timing  
> execute(fn, \*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 385, in execute  
> multiprocessing  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 275, in \_execute  
> return task.run(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 172, in run  
> return self.wrapped(\*args, \*\*kwargs)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 319, in \_setup\_release  
> execute\_with\_timing(release.create\_code\_dir(full\_cluster))  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/utils.py", line 25, in execute\_with\_timing  
> execute(fn, \*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 417, in execute  
> error(err, exception=d['"'"'results'"'"'])  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 359, in error  
> return func(message)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 55, in abort  
> raise env.abort\_exception(msg)  
> Exception: One or more hosts failed while executing task '"'"'create'"'"'
> 
> Underlying exception:  
> Needed to prompt for a connection or sudo password (host: 192.169.233.128), but input would be ambiguous in parallel mode'"  
> Disconnecting from 192.169.233.128... done.  
> Sending email: CommCare HQ deploy to cchq failed  
> Ubuntu 18.04.6 LTS  
> Enter passphrase for key '/home/lamp/.ssh/id\_rsa':  
> Connection to 192.169.233.128 closed.  
> Skipping formplayer because commcare failed

It's strange that it talks about `[192.169.233.128] out: /bin/bash: line 0: cd: /home/cchq/www/cchq/releases/2022-07-07_14.18: No such file or directory [192.169.233.128] out:` Cause there is only one folder

![изображение](https://dimagi.b-cdn.net/uploads/default/original/2X/4/4ec4c95c3809d5de34de3dfbbf8b14db86a148d6.png)

Any help would be appreciated.

---

<div class="post-metadata">

**Author:** ![Sravan\_Reddy](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/s/da6949/32.png) [@Sravan\_Reddy](https://forum.dimagi.com/u/Sravan_Reddy)\
**Post date:** [July 8, 2022, 7:59am UTC](https://forum.dimagi.com/t/after-reboot-on-a-monolith-consistently-fails-on-start-zookeeper-service/9102/9 "2022-07-08T07:59:45Z")

</div>

Hello,

To run any subsequent cchq commands after quick-install, you need to be SSHed into the VM as either the `ansible` user or the `ssh_username` that was set in the install-config.yml with SSH host forwarding (that is `ssh -A ansible@VM_IP` pr `ssh -A ssh_username@VM_IP`)

---

<div class="post-metadata">

**Author:** ![robynton](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/r/67e7ee/32.png) [@robynton](https://forum.dimagi.com/u/robynton)\
**Post date:** [July 8, 2022, 6:13pm UTC](https://forum.dimagi.com/t/after-reboot-on-a-monolith-consistently-fails-on-start-zookeeper-service/9102/10 "2022-07-08T18:13:34Z")

</div>

Thanks for quick reply! Yes, I'm connected to my VM under user `lamp` that was set in the `install-config.yml`. And after that I've gov strange error about repository's rights:

> (cchq) lamp@monolith:~/commcare-cloud$ commcare-cloud cchq deploy  
> [WARNING]: Invalid characters were found in group names but not replaced, use -vvvv to see details  
> [192.169.233.128] Executing task '\_task'  
> [192.169.233.128] run: git rev-parse HEAD  
> [192.169.233.128] Passphrase for private key:  
> [192.169.233.128] out: fatal: unsafe repository ('/home/cchq/www/cchq/releases/2022-07-07\_12.48' is owned by someone else)  
> [192.169.233.128] out: To add an exception for this directory, call:  
> [192.169.233.128] out:  
> [192.169.233.128] out: git config --global --add safe.directory /home/cchq/www/cchq/releases/2022-07-07\_12.48  
> [192.169.233.128] out:  
> Warning: run() received nonzero return code 128 while executing 'git rev-parse HEAD'!  
> Diff generation skipped. Supply a Github token to see deploy diffs.  
> New version details:  
> Branch deployed : commcare: master  
> Here's the complete diff on github: [https://github.com/dimagi/commcare-hq/compare/fatal:](https://github.com/dimagi/commcare-hq/compare/fatal:) unsafe repository ('/home/cchq/www/cchq/releases/2022-07-07\_12.48' is owned by someone else)  
> To add an exception for this directory, call:  
> git config --global --add safe.directory /home/cchq/www/cchq/releases/2022-07-07\_12.48...f27f74680137509e8db1c7543411bfdfdd5569ee  
> Are you sure you want to preindex and deploy to cchq? [y/N]y

Executing `git config --global --add safe.directory /home/cchq/www/cchq/releases/2022-07-07_12.48` doesn't help.  
It is the same on VM installed in manual monolith mode and VM configured by quick install script.

Any clue about it? Thanks in advance!

---

<div class="post-metadata">

**Author:** ![robynton](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/r/67e7ee/32.png) [@robynton](https://forum.dimagi.com/u/robynton)\
**Post date:** [July 8, 2022, 7:13pm UTC](https://forum.dimagi.com/t/after-reboot-on-a-monolith-consistently-fails-on-start-zookeeper-service/9102/11 "2022-07-08T19:13:47Z")

</div>

The same things when executing via `ssh -A lamp@VM_IP`. After error from git I've got:

> Are you sure you want to preindex and deploy to cchq? [y/N]y  
> Vault Password for 'cchq':
> 
> > > Sending email: lamp has initiated a CommCare HQ deploy to cchq  
> > > Ubuntu 18.04.6 LTS  
> > > Enter passphrase for key '/home/lamp/.ssh/id\_rsa':  
> > > Connection to 192.169.233.128 closed.  
> > > commcare-cloud cchq fab deploy\_commcare --set code\_branch=master --branch master  
> > > fab -f /home/lamp/commcare-cloud/src/commcare\_cloud/fabfile.py cchq deploy\_commcare --set code\_branch=master --disable-known-hosts --system-known-hosts /home/lamp/environments/cchq/known\_hosts  
> > > [WARNING]: Invalid characters were found in group names but not replaced, use -vvvv to see details  
> > > Using commcare-hq branch master  
> > > [192.169.233.128] Executing task 'deploy\_commcare'  
> > > [192.169.233.128] Executing task '\_setup\_release'  
> > > [192.169.233.128] Executing task 'create'  
> > > [192.169.233.128] sudo: mkdir -p /home/cchq/www/cchq/releases/2022-07-08\_19.10
> 
> Fatal error: Needed to prompt for a connection or sudo password (host: 192.169.233.128), but input would be ambiguous in parallel mode
> 
> Aborting.  
> !!! Parallel execution exception under host '192.169.233.128':  
> Process 192.169.233.128:  
> Traceback (most recent call last):  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/network.py", line 449, in connect  
> sock=sock  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/client.py", line 446, in connect  
> passphrase,  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/client.py", line 764, in \_auth  
> raise saved\_exception  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/client.py", line 735, in \_auth  
> filename, pkey\_class, passphrase  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/client.py", line 586, in \_key\_from\_filepath  
> key = klass.from\_private\_key\_file(key\_path, password)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/pkey.py", line 235, in from\_private\_key\_file  
> key = cls(filename=filename, password=password)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/rsakey.py", line 55, in **init**  
> self.\_from\_private\_key\_file(filename, password)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/rsakey.py", line 175, in \_from\_private\_key\_file  
> data = self.\_read\_private\_key\_file("RSA", filename, password)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/pkey.py", line 308, in \_read\_private\_key\_file  
> data = self.\_read\_private\_key(tag, f, password)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/pkey.py", line 334, in \_read\_private\_key  
> data = self.\_read\_private\_key\_pem(lines, end, password)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/pkey.py", line 386, in \_read\_private\_key\_pem  
> raise PasswordRequiredException("Private key file is encrypted")  
> paramiko.ssh\_exception.PasswordRequiredException: Private key file is encrypted
> 
> During handling of the above exception, another exception occurred:
> 
> Traceback (most recent call last):  
> File "/usr/lib/python3.6/multiprocessing/process.py", line 258, in \_bootstrap  
> self.run()  
> File "/usr/lib/python3.6/multiprocessing/process.py", line 93, in run  
> self.\_target(\*self.\_args, \*\*self.\_kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 240, in inner  
> submit(task.run(\*args, \*\*kwargs))  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 172, in run  
> return self.wrapped(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/decorators.py", line 52, in inner\_decorator  
> return func(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/decorators.py", line 180, in inner  
> return func(\*args, \*\*kwargs)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/operations/release.py", line 203, in create  
> sudo('mkdir -p {}'.format(env.code\_root))  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/network.py", line 654, in host\_prompting\_wrapper  
> return func(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/operations.py", line 1121, in sudo  
> stderr=stderr, timeout=timeout, shell\_escape=shell\_escape,  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/operations.py", line 929, in \_run\_command  
> channel=default\_channel(), command=wrapped\_command, pty=pty,  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/state.py", line 397, in default\_channel  
> chan = \_open\_session()  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/state.py", line 389, in \_open\_session  
> return connections[env.host\_string].get\_transport().open\_session()  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/network.py", line 156, in **getitem**  
> self.connect(key)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/network.py", line 148, in connect  
> user, host, port, cache=self, seek\_gateway=seek\_gateway)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/network.py", line 528, in connect  
> password = prompt\_for\_password(text)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/network.py", line 605, in prompt\_for\_password  
> handle\_prompt\_abort("a connection or sudo password")  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 184, in handle\_prompt\_abort  
> abort(reason % "input would be ambiguous in parallel mode")  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 55, in abort  
> raise env.abort\_exception(msg)  
> Exception: Needed to prompt for a connection or sudo password (host: 192.169.233.128), but input would be ambiguous in parallel mode
> 
> Fatal error: One or more hosts failed while executing task 'create'
> 
> Underlying exception:  
> Needed to prompt for a connection or sudo password (host: 192.169.233.128), but input would be ambiguous in parallel mode
> 
> Aborting.

---

<div class="post-metadata">

**Author:** ![Sravan\_Reddy](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/s/da6949/32.png) [@Sravan\_Reddy](https://forum.dimagi.com/u/Sravan_Reddy)\
**Post date:** [July 11, 2022, 5:23am UTC](https://forum.dimagi.com/t/after-reboot-on-a-monolith-consistently-fails-on-start-zookeeper-service/9102/12 "2022-07-11T05:23:40Z")

</div>

Hi,

I am not quite sure what cased that error from occurring.

However, you can first try below command to delete the existing release directories and then run the deploy command after that.

```auto
cchq $env fab clean_releases

```

---

<div class="post-metadata">

**Author:** ![robynton](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/r/67e7ee/32.png) [@robynton](https://forum.dimagi.com/u/robynton)\
**Post date:** [July 11, 2022, 5:37pm UTC](https://forum.dimagi.com/t/after-reboot-on-a-monolith-consistently-fails-on-start-zookeeper-service/9102/13 "2022-07-11T17:37:50Z")

</div>

The same error when executing the above command. As I've googled problem might be connected with python Fabric parallel mode execution.  
As in documentation [Parallel execution — Fabric documentation](https://docs.fabfile.org/en/1.11/usage/parallel.html)  
And the same error guy got out there [ssh - Python Fabric Parallel Execution Failure on EC2: Updated - Stack Overflow](https://stackoverflow.com/questions/38944236/python-fabric-parallel-execution-failure-on-ec2-updated)

May be some ideas what file to fix to undo the parallel mode execution.

> (cchq) lamp@monolith:~/commcare-cloud$ commcare-cloud cchq fab clean\_releases  
> fab -f /home/lamp/commcare-cloud/src/commcare\_cloud/fabfile.py cchq clean\_releases --disable-known-hosts --system-known-hosts /home/lamp/environments/cchq/known\_hosts  
> [WARNING]: Invalid characters were found in group names but not replaced, use -vvvv to see details  
> Using commcare-hq branch master  
> [192.169.233.128] Executing task 'clean\_releases'  
> [192.169.233.128] Executing task 'clean\_releases'  
> [192.169.233.128] sudo: ls /home/cchq/www/cchq/releases
> 
> Fatal error: Needed to prompt for a connection or sudo password (host: 192.169.233.128), but input would be ambiguous in parallel mode
> 
> Aborting.  
> !!! Parallel execution exception under host '192.169.233.128':  
> Process 192.169.233.128:  
> Traceback (most recent call last):  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/network.py", line 449, in connect  
> sock=sock  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/client.py", line 446, in connect  
> passphrase,  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/client.py", line 764, in \_auth  
> raise saved\_exception  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/client.py", line 735, in \_auth  
> filename, pkey\_class, passphrase  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/client.py", line 586, in \_key\_from\_filepath  
> key = klass.from\_private\_key\_file(key\_path, password)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/pkey.py", line 235, in from\_private\_key\_file  
> key = cls(filename=filename, password=password)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/rsakey.py", line 55, in **init**  
> self.\_from\_private\_key\_file(filename, password)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/rsakey.py", line 175, in \_from\_private\_key\_file  
> data = self.\_read\_private\_key\_file("RSA", filename, password)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/pkey.py", line 308, in \_read\_private\_key\_file  
> data = self.\_read\_private\_key(tag, f, password)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/pkey.py", line 334, in \_read\_private\_key  
> data = self.\_read\_private\_key\_pem(lines, end, password)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/paramiko/pkey.py", line 386, in \_read\_private\_key\_pem  
> raise PasswordRequiredException("Private key file is encrypted")  
> paramiko.ssh\_exception.PasswordRequiredException: Private key file is encrypted
> 
> During handling of the above exception, another exception occurred:
> 
> Traceback (most recent call last):  
> File "/usr/lib/python3.6/multiprocessing/process.py", line 258, in \_bootstrap  
> self.run()  
> File "/usr/lib/python3.6/multiprocessing/process.py", line 93, in run  
> self.\_target(\*self.\_args, \*\*self.\_kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 240, in inner  
> submit(task.run(\*args, \*\*kwargs))  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 172, in run  
> return self.wrapped(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/decorators.py", line 52, in inner\_decorator  
> return func(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/decorators.py", line 180, in inner  
> return func(\*args, \*\*kwargs)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/operations/release.py", line 255, in clean\_releases  
> releases = sudo('ls {}'.format(env.releases)).split()  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/network.py", line 654, in host\_prompting\_wrapper  
> return func(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/operations.py", line 1121, in sudo  
> stderr=stderr, timeout=timeout, shell\_escape=shell\_escape,  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/operations.py", line 929, in \_run\_command  
> channel=default\_channel(), command=wrapped\_command, pty=pty,  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/state.py", line 397, in default\_channel  
> chan = \_open\_session()  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/state.py", line 389, in \_open\_session  
> return connections[env.host\_string].get\_transport().open\_session()  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/network.py", line 156, in **getitem**  
> self.connect(key)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/network.py", line 148, in connect  
> user, host, port, cache=self, seek\_gateway=seek\_gateway)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/network.py", line 528, in connect  
> password = prompt\_for\_password(text)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/network.py", line 605, in prompt\_for\_password  
> handle\_prompt\_abort("a connection or sudo password")  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 184, in handle\_prompt\_abort  
> abort(reason % "input would be ambiguous in parallel mode")  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 55, in abort  
> raise env.abort\_exception(msg)  
> Exception: Needed to prompt for a connection or sudo password (host: 192.169.233.128), but input would be ambiguous in parallel mode
> 
> Fatal error: One or more hosts failed while executing task 'clean\_releases'
> 
> Underlying exception:  
> Needed to prompt for a connection or sudo password (host: 192.169.233.128), but input would be ambiguous in parallel mode
> 
> Aborting.  
> Traceback (most recent call last):  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/main.py", line 749, in main  
> \*args, \*\*kwargs  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 385, in execute  
> multiprocessing  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 275, in \_execute  
> return task.run(\*args, \*\*kwargs)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 172, in run  
> return self.wrapped(\*args, \*\*kwargs)  
> File "/home/lamp/commcare-cloud/src/commcare\_cloud/fab/fabfile.py", line 501, in clean\_releases  
> execute(release.clean\_releases, keep)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/tasks.py", line 417, in execute  
> error(err, exception=d['results'])  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 359, in error  
> return func(message)  
> File "/home/lamp/.virtualenvs/cchq/lib/python3.6/site-packages/fabric/utils.py", line 55, in abort  
> raise env.abort\_exception(msg)  
> Exception: One or more hosts failed while executing task 'clean\_releases'
> 
> Underlying exception:  
> Needed to prompt for a connection or sudo password (host: 192.169.233.128), but input would be ambiguous in parallel mode

Here's the connected theme [Fabric returns exit code 0 on failed parallel tasks · Issue #572 · fabric/fabric · GitHub](https://github.com/fabric/fabric/issues/572)

---

<div class="post-metadata">

**Author:** ![robynton](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/r/67e7ee/32.png) [@robynton](https://forum.dimagi.com/u/robynton)\
**Post date:** [July 11, 2022, 5:43pm UTC](https://forum.dimagi.com/t/after-reboot-on-a-monolith-consistently-fails-on-start-zookeeper-service/9102/14 "2022-07-11T17:43:39Z")

</div>

There ara suspicious error line from above output `File "/home/lamp/commcare-cloud/src/commcare_cloud/fab/operations/release.py", line 255, in clean_releases releases = sudo('ls {}'.format(env.releases)).split()`

---

<div class="post-metadata">

**Author:** ![Sravan\_Reddy](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/s/da6949/32.png) [@Sravan\_Reddy](https://forum.dimagi.com/u/Sravan_Reddy)\
**Post date:** [August 22, 2022, 8:27am UTC](https://forum.dimagi.com/t/after-reboot-on-a-monolith-consistently-fails-on-start-zookeeper-service/9102/15 "2022-08-22T08:27:22Z")

</div>

Hello Roby,

The exact error is here

```auto
paramiko.ssh_exception.PasswordRequiredException: Private key file is encrypted

```

This means your SSH auth is password protected. Can you try after disabling that?