Ability to add or replace multi-media not bundled with the application

Background
While we bundle ‘small’ multimedia files (including menu and form icons)
with our applications, we do not include ‘large’ multimedia files (audio,
video recordings). We do this for two reasons:

  1. It would take too long and/or use up too much data plan quota to
    install large multimedia files
  2. We install different Mayan language recordings for different users
    using the same file names (so we don’t need to reference/upload/install
    recordings for all supported languages, and can use a single ‘myn’ language
    instead)

Question/request
What is the best way to replace multimedia that is never uploaded to
CommCare HQ? While we can follow these instructions
https://confluence.dimagi.com/display/commcarepublic/Installing+CommCareODK+Android#InstallingCommCareODKAndroid-B-OnlineInstall(withoutmultimedia)
to install Multimedia initially, we’re not certain how to update it later.
If we choose ‘Validate Media’ from the Settings, we can choose ‘Install
Multimedia’ after the validation completes. Is this the best option and,
if so, will this workflow trigger Multimedia files to be replaced with
files from the zip…or perhaps only install missing files. It’s a bit
clunky to first ‘Validate’ media in this use case, so perhaps you would
consider having ‘Add/replace Multimedia’ remain on the main settings menu
after the initial Download.

Thanks, Ray

Ray,

I believe that unzip will replace existing Multimedia, but Will would need
to confirm.

If you want to follow a two-track system for managing multimedia, I think
using the multimedia validator/unzip process sounds like it fits your needs
the best.

As a heads up you actually don’t need to wait for the multimedia validator
to finish validating to jump out to the unzipper, you can click off of it I
believe. Is your concern about the validation path there just that it’s an
awkward user experience, or is there an efficiency/learnability issue (IE:
It’s hard to train people on going to “validate multimedia”) there we could
address with some language changes?

-Clayton

··· On Thu, Aug 21, 2014 at 2:06 PM, Ray Brunsting wrote:

Background
While we bundle ‘small’ multimedia files (including menu and form icons)
with our applications, we do not include ‘large’ multimedia files (audio,
video recordings). We do this for two reasons:

  1. It would take too long and/or use up too much data plan quota to
    install large multimedia files
  2. We install different Mayan language recordings for different users
    using the same file names (so we don’t need to reference/upload/install
    recordings for all supported languages, and can use a single ‘myn’ language
    instead)

Question/request
What is the best way to replace multimedia that is never uploaded to
CommCare HQ? While we can follow these instructions
https://confluence.dimagi.com/display/commcarepublic/Installing+CommCareODK+Android#InstallingCommCareODKAndroid-B-OnlineInstall(withoutmultimedia)
to install Multimedia initially, we’re not certain how to update it later.
If we choose ‘Validate Media’ from the Settings, we can choose ‘Install
Multimedia’ after the validation completes. Is this the best option and,
if so, will this workflow trigger Multimedia files to be replaced with
files from the zip…or perhaps only install missing files. It’s a bit
clunky to first ‘Validate’ media in this use case, so perhaps you would
consider having ‘Add/replace Multimedia’ remain on the main settings menu
after the initial Download.

Thanks, Ray


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Clayton,

Re: “Is your concern about the validation path there just that it’s an
awkward user experience, or is there an efficiency/learnability issue (IE:
It’s hard to train people on going to “validate multimedia”) there we could
address with some language changes?

Two things, actually:
1 - The two-step user experience is awkward, and it would be preferred to
have an ‘Add/update multimedia’ option available on the main settings menu
so the user does not need to “Validate multimedia” to replace existing media
2 - Upon further testing today, it looks like the second ‘Settings’ menu is
never available if validation succeeds (I just see a 'Media Validated’
messages). In this case, I don’t believe there is a way for us to update
media that has not been uploaded to CCHQ (ie. with different language
recordings), although I did not test this specific scenario yet

Adding a persistent ‘Add/update multimedia’ option to the main settings
menu would address both points, I believe.

Thanks, Ray

··· On Fri, Aug 22, 2014 at 10:57 AM, Clayton Sims wrote:

Ray,

I believe that unzip will replace existing Multimedia, but Will would need
to confirm.

If you want to follow a two-track system for managing multimedia, I think
using the multimedia validator/unzip process sounds like it fits your needs
the best.

As a heads up you actually don’t need to wait for the multimedia validator
to finish validating to jump out to the unzipper, you can click off of it I
believe. Is your concern about the validation path there just that it’s an
awkward user experience, or is there an efficiency/learnability issue (IE:
It’s hard to train people on going to “validate multimedia”) there we could
address with some language changes?

-Clayton

On Thu, Aug 21, 2014 at 2:06 PM, Ray Brunsting ray@tula.org wrote:

Background
While we bundle ‘small’ multimedia files (including menu and form icons)
with our applications, we do not include ‘large’ multimedia files (audio,
video recordings). We do this for two reasons:

  1. It would take too long and/or use up too much data plan quota to
    install large multimedia files
  2. We install different Mayan language recordings for different users
    using the same file names (so we don’t need to reference/upload/install
    recordings for all supported languages, and can use a single ‘myn’ language
    instead)

Question/request
What is the best way to replace multimedia that is never uploaded to
CommCare HQ? While we can follow these instructions
https://confluence.dimagi.com/display/commcarepublic/Installing+CommCareODK+Android#InstallingCommCareODKAndroid-B-OnlineInstall(withoutmultimedia)
to install Multimedia initially, we’re not certain how to update it later.
If we choose ‘Validate Media’ from the Settings, we can choose ‘Install
Multimedia’ after the validation completes. Is this the best option and,
if so, will this workflow trigger Multimedia files to be replaced with
files from the zip…or perhaps only install missing files. It’s a bit
clunky to first ‘Validate’ media in this use case, so perhaps you would
consider having ‘Add/replace Multimedia’ remain on the main settings menu
after the initial Download.

Thanks, Ray


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Ray Brunsting, CTO, Tula Foundation / www.tula.org

Ray,

Definitely agree with #1. #2 is also a really good point.

We have another feature that we’d probably implement this inside of, but
it’s not 100% clear what our timeline is. I’m going to check on that status
and if it’s too far out we’ll see whether we can move this functionality
into its own space.

-Clayton

··· On Fri, Aug 22, 2014 at 11:58 AM, Ray Brunsting wrote:

Clayton,

Re: “Is your concern about the validation path there just that it’s an
awkward user experience, or is there an efficiency/learnability issue (IE:
It’s hard to train people on going to “validate multimedia”) there we could
address with some language changes?

Two things, actually:
1 - The two-step user experience is awkward, and it would be preferred to
have an ‘Add/update multimedia’ option available on the main settings menu
so the user does not need to “Validate multimedia” to replace existing media
2 - Upon further testing today, it looks like the second ‘Settings’ menu
is never available if validation succeeds (I just see a 'Media Validated’
messages). In this case, I don’t believe there is a way for us to update
media that has not been uploaded to CCHQ (ie. with different language
recordings), although I did not test this specific scenario yet

Adding a persistent ‘Add/update multimedia’ option to the main settings
menu would address both points, I believe.

Thanks, Ray

On Fri, Aug 22, 2014 at 10:57 AM, Clayton Sims csims@dimagi.com wrote:

Ray,

I believe that unzip will replace existing Multimedia, but Will would
need to confirm.

If you want to follow a two-track system for managing multimedia, I think
using the multimedia validator/unzip process sounds like it fits your needs
the best.

As a heads up you actually don’t need to wait for the multimedia
validator to finish validating to jump out to the unzipper, you can click
off of it I believe. Is your concern about the validation path there just
that it’s an awkward user experience, or is there an
efficiency/learnability issue (IE: It’s hard to train people on going to
"validate multimedia") there we could address with some language changes?

-Clayton

On Thu, Aug 21, 2014 at 2:06 PM, Ray Brunsting ray@tula.org wrote:

Background
While we bundle ‘small’ multimedia files (including menu and form icons)
with our applications, we do not include ‘large’ multimedia files (audio,
video recordings). We do this for two reasons:

  1. It would take too long and/or use up too much data plan quota to
    install large multimedia files
  2. We install different Mayan language recordings for different
    users using the same file names (so we don’t need to
    reference/upload/install recordings for all supported languages, and can
    use a single ‘myn’ language instead)

Question/request
What is the best way to replace multimedia that is never uploaded to
CommCare HQ? While we can follow these instructions
https://confluence.dimagi.com/display/commcarepublic/Installing+CommCareODK+Android#InstallingCommCareODKAndroid-B-OnlineInstall(withoutmultimedia)
to install Multimedia initially, we’re not certain how to update it later.
If we choose ‘Validate Media’ from the Settings, we can choose ‘Install
Multimedia’ after the validation completes. Is this the best option and,
if so, will this workflow trigger Multimedia files to be replaced
with files from the zip…or perhaps only install missing files. It’s a
bit clunky to first ‘Validate’ media in this use case, so perhaps you would
consider having ‘Add/replace Multimedia’ remain on the main settings menu
after the initial Download.

Thanks, Ray


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Ray Brunsting, CTO, Tula Foundation / www.tula.org


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