# Users

**URL:** https://forum.dimagi.com/c/users/6.md

[Latest](https://forum.dimagi.com/latest.md) · [Categories](https://forum.dimagi.com/categories.md)

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## [About the Users category](https://forum.dimagi.com/t/about-the-users-category/13)

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**Author:** [@system](https://forum.dimagi.com/u/system)\
**Replies:** 1\
**Last updated:** [May 6, 2020, 8:14am UTC](https://forum.dimagi.com/t/about-the-users-category/13 "2020-05-06T08:14:37Z")

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This is a place for all CommCare users to ask questions! For any further guidance about CommCare, please visit the CommCare Help Site. Note: To provide you with immediate assistance, the first response to your post will…

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## [Help shape the future of AI in CommCare! 🧪](https://forum.dimagi.com/t/help-shape-the-future-of-ai-in-commcare/12176)

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**Author:** [@Sudhanshu](https://forum.dimagi.com/u/Sudhanshu)\
**Replies:** 1\
**Last updated:** [September 18, 2026, 11:17am UTC](https://forum.dimagi.com/t/help-shape-the-future-of-ai-in-commcare/12176 "2026-09-18T11:17:37Z")

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Hi everyone! I’m a Product Designer on the CommCare team, and over the next couple of weeks I’m having conversations with users to better understand how people feel about AI, and how it can be most useful in CommCare. I…

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## [Soumitra Dutta-How do I recover unsynced forms?](https://forum.dimagi.com/t/soumitra-dutta-how-do-i-recover-unsynced-forms/12429)

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**Author:** [@soumitradutta26](https://forum.dimagi.com/u/soumitradutta26)\
**Replies:** 2\
**Last updated:** [September 16, 2026, 10:37am UTC](https://forum.dimagi.com/t/soumitra-dutta-how-do-i-recover-unsynced-forms/12429 "2026-09-16T10:37:13Z")

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Hi Everyone, I am Soumitra Dutta an entrepreneur & photographer from Oxford. Has anyone dealt with forms that were completed on a device but never synced to the server? What steps did you take to recover them, and what e…

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## [Offline form download](https://forum.dimagi.com/t/offline-form-download/10538)

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**Author:** [@mixhel](https://forum.dimagi.com/u/mixhel)\
**Replies:** 2\
**Last updated:** [September 14, 2026, 4:10pm UTC](https://forum.dimagi.com/t/offline-form-download/10538 "2026-09-14T16:10:38Z")

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Hi all, Back in the day, I remember that it was possible to manually download forms either via an SD card, or via a direct wifi connection to another device. Does this functionality exist? We need to pull forms (and as…

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## [Quarantined Form Problem](https://forum.dimagi.com/t/quarantined-form-problem/12432)

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**Author:** [@Dereje](https://forum.dimagi.com/u/Dereje)\
**Replies:** 1\
**Last updated:** [July 28, 2026, 1:52am UTC](https://forum.dimagi.com/t/quarantined-form-problem/12432 "2026-07-28T01:52:33Z")

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Could you please advise whether it is possible to review and correct a quarantined form directly on the mobile device and then resubmit it to the server (CommCare HQ)? Additionally, is it possible to view or access quara…

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## [Lookup table as a validation condition](https://forum.dimagi.com/t/lookup-table-as-a-validation-condition/8039)

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**Author:** [@Mustafa\_Obeid](https://forum.dimagi.com/u/Mustafa_Obeid)\
**Replies:** 4\
**Last updated:** [July 14, 2026, 2:37pm UTC](https://forum.dimagi.com/t/lookup-table-as-a-validation-condition/8039 "2026-07-14T14:37:16Z")

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Dear All , I was trying to check if its possible to attach a .csv file with my form in order to validate the value entered by the user to check if the entered value exists in the .csv file. In XLS forms , we use the pul…

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## [Model Iteration query](https://forum.dimagi.com/t/model-iteration-query/12173)

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**Author:** [@aleonard](https://forum.dimagi.com/u/aleonard)\
**Replies:** 3\
**Last updated:** [July 14, 2026, 2:34pm UTC](https://forum.dimagi.com/t/model-iteration-query/12173 "2026-07-14T14:34:03Z")

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Hello, I have a repeat group that uses model iteration query. I would like to filter it basing on a single choice question selected prior to. using \[subcounty=/data/selected\_subcounty\] doesn’t work any suggestions ? M…

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## [Q2 2026 Product Update Roundup](https://forum.dimagi.com/t/q2-2026-product-update-roundup/12424)

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**Author:** [@Kai\_Cowger\_Dimagi](https://forum.dimagi.com/u/Kai_Cowger_Dimagi)\
**Replies:** 0\
**Last updated:** [July 9, 2026, 8:16pm UTC](https://forum.dimagi.com/t/q2-2026-product-update-roundup/12424 "2026-07-09T20:16:48Z")

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Hello! It's Kai here, from Dimagi, and I'm excited to share with you all the Q2 2026 Product Updates! This quarter has been about giving app builders more control and less friction. Here's what's new, and why it matter…

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## [Request for De-addiction Monitoring and Intervention Tool](https://forum.dimagi.com/t/request-for-de-addiction-monitoring-and-intervention-tool/12422)

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**Author:** [@Latika\_Bhosale](https://forum.dimagi.com/u/Latika_Bhosale)\
**Replies:** 0\
**Last updated:** [July 8, 2026, 12:51pm UTC](https://forum.dimagi.com/t/request-for-de-addiction-monitoring-and-intervention-tool/12422 "2026-07-08T12:51:44Z")

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Dear Team, I wanted to check if any team is currently implementing or has previously implemented a de-addiction monitoring and intervention project using CommCare. If such a project exists, would it be possible to shar…

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## [Lookup Table Data - Value Field](https://forum.dimagi.com/t/lookup-table-data-value-field/12417)

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**Author:** [@CindyGalvis](https://forum.dimagi.com/u/CindyGalvis)\
**Replies:** 2\
**Last updated:** [July 4, 2026, 2:48pm UTC](https://forum.dimagi.com/t/lookup-table-data-value-field/12417 "2026-07-04T14:48:47Z")

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I would like to save the parent case ID for the case I am selecting in this lookup table question. I have tried using index and parent, but it has not worked, and it generates this error: "error". What can I do?

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## [Comprendre la fonctionalité](https://forum.dimagi.com/t/comprendre-la-fonctionalite/12400)

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**Author:** [@demetrius](https://forum.dimagi.com/u/demetrius)\
**Replies:** 1\
**Last updated:** [June 30, 2026, 4:50am UTC](https://forum.dimagi.com/t/comprendre-la-fonctionalite/12400 "2026-06-30T04:50:55Z")

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Salut, Svp, je peux savoir comment déployer le formulaire dans l'application mobile? Ainsi la configuration de l'application mobile?

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## [My CommCare Learning Journey (Beginner, Feedback Welcome!)](https://forum.dimagi.com/t/my-commcare-learning-journey-beginner-feedback-welcome/12169)

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**Author:** [@PeterAkworo](https://forum.dimagi.com/u/PeterAkworo)\
**Replies:** 1\
**Last updated:** [June 10, 2026, 8:53am UTC](https://forum.dimagi.com/t/my-commcare-learning-journey-beginner-feedback-welcome/12169 "2026-06-10T08:53:30Z")

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Hello everyone :waving\_hand: I’m fairly new to CommCare and currently learning through self-teaching, documentation and hands-on practice. As I learn, I plan to share articles, guides and notes here in the forum. Why I…

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## [Submitting form using XML file via API to /receiver/ endpoint appears to be breaking the form](https://forum.dimagi.com/t/submitting-form-using-xml-file-via-api-to-receiver-endpoint-appears-to-be-breaking-the-form/12385)

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**Author:** [@erobinson](https://forum.dimagi.com/u/erobinson)\
**Replies:** 2\
**Last updated:** [May 29, 2026, 10:36am UTC](https://forum.dimagi.com/t/submitting-form-using-xml-file-via-api-to-receiver-endpoint-appears-to-be-breaking-the-form/12385 "2026-05-29T10:36:36Z")

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We have some forms that were submitted by mobile workers from the Android app. We want to edit a couple of values on those forms and resubmit them using the API, but when we submit the file via API, it appears the data n…

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## [New Feature Released: Locked Admin Questions!](https://forum.dimagi.com/t/new-feature-released-locked-admin-questions/12388)

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**Author:** [@Kai\_Cowger\_Dimagi](https://forum.dimagi.com/u/Kai_Cowger_Dimagi)\
**Replies:** 0\
**Last updated:** [May 28, 2026, 1:21pm UTC](https://forum.dimagi.com/t/new-feature-released-locked-admin-questions/12388 "2026-05-28T13:21:22Z")

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Hello everyone! I'm excited to announce a new feature release that just hit the platform today. Available now on the Advanced subscription plan and above, app builders can now lock any question or group in a form. You …

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## [Soumitra Dutta Oxford-How do I set up my CommCare app correctly?](https://forum.dimagi.com/t/soumitra-dutta-oxford-how-do-i-set-up-my-commcare-app-correctly/12383)

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**Author:** [@soumitradutta26](https://forum.dimagi.com/u/soumitradutta26)\
**Replies:** 1\
**Last updated:** [May 19, 2026, 7:28am UTC](https://forum.dimagi.com/t/soumitra-dutta-oxford-how-do-i-set-up-my-commcare-app-correctly/12383 "2026-05-19T07:28:49Z")

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Hi Everyone, I am Soumitra Dutta an entrepreneur & photographer from Oxford. I’m trying to set up my CommCare app for the first time, but I’m not fully sure I’m doing it correctly. I’ve started building forms and cases, …

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## [New Case Management Updates!](https://forum.dimagi.com/t/new-case-management-updates/12316)

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**Author:** [@Kai\_Cowger\_Dimagi](https://forum.dimagi.com/u/Kai_Cowger_Dimagi)\
**Replies:** 0\
**Last updated:** [May 8, 2026, 7:07pm UTC](https://forum.dimagi.com/t/new-case-management-updates/12316 "2026-05-08T19:07:40Z")

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Hello everyone! I have some exciting news! Case management is the heart of CommCare. It's what lets you track and support the same person, household, or entity over time so every visit builds on the last, and nothing …

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## [Using a notebook for surveys](https://forum.dimagi.com/t/using-a-notebook-for-surveys/12313)

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**Author:** [@AndreLobo](https://forum.dimagi.com/u/AndreLobo)\
**Replies:** 1\
**Last updated:** [May 7, 2026, 9:53pm UTC](https://forum.dimagi.com/t/using-a-notebook-for-surveys/12313 "2026-05-07T21:53:20Z")

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Hi everyone! Is there a way to install or use the app directly on a laptop to fill out surveys? Our team will be conducting technical visits, and since some open-ended questions require lengthy answers, typing on a keyb…

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## [Problem with the format of excel data export](https://forum.dimagi.com/t/problem-with-the-format-of-excel-data-export/12305)

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**Author:** [@TARBANGDO\_FELIX](https://forum.dimagi.com/u/TARBANGDO_FELIX)\
**Replies:** 3\
**Last updated:** [April 29, 2026, 11:14pm UTC](https://forum.dimagi.com/t/problem-with-the-format-of-excel-data-export/12305 "2026-04-29T23:14:41Z")

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I set up an export of my database for the output of dates in French (DD-MM-YYYY) using the functions: format-date(date(#form/Date\_enqute), "%d/%m/%Y") But I export the data in Excel, the dates are always in AAA-DD-MM fo…

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## [Is there a way to change the colour of text?](https://forum.dimagi.com/t/is-there-a-way-to-change-the-colour-of-text/1855)

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**Author:** [@Ameera\_Hamid](https://forum.dimagi.com/u/Ameera_Hamid)\
**Replies:** 7\
**Last updated:** [April 20, 2026, 7:32am UTC](https://forum.dimagi.com/t/is-there-a-way-to-change-the-colour-of-text/1855 "2026-04-20T07:32:06Z")

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HI Everyone, I was just wondering if there is a way to change the colour of the text in a label question so that it stands out a little more? Kind regards, Ameera

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## [How can I retrieve value selected from lookup table](https://forum.dimagi.com/t/how-can-i-retrieve-value-selected-from-lookup-table/12051)

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**Author:** [@Bekethio](https://forum.dimagi.com/u/Bekethio)\
**Replies:** 4\
**Last updated:** [April 2, 2026, 11:47am UTC](https://forum.dimagi.com/t/how-can-i-retrieve-value-selected-from-lookup-table/12051 "2026-04-02T11:47:12Z")

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I want to use the previously answer from tookup table to use on the next question or to display the value. It display the id value in the lookup table. 1st. It put this xpath next question "#form/organization\_to\_zone/re…

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## [Do i need to user profile to access two locations](https://forum.dimagi.com/t/do-i-need-to-user-profile-to-access-two-locations/12048)

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**Author:** [@paulorourke](https://forum.dimagi.com/u/paulorourke)\
**Replies:** 7\
**Last updated:** [April 2, 2026, 5:53am UTC](https://forum.dimagi.com/t/do-i-need-to-user-profile-to-access-two-locations/12048 "2026-04-02T05:53:40Z")

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I have 2 top-level locations, but I need users to access both locations. Do they need 2 different mobile user profiles?

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## [Calculating age in months and days](https://forum.dimagi.com/t/calculating-age-in-months-and-days/3017)

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**Author:** [@Sabeth\_Ahmed](https://forum.dimagi.com/u/Sabeth_Ahmed)\
**Replies:** 6\
**Last updated:** [April 1, 2026, 10:50am UTC](https://forum.dimagi.com/t/calculating-age-in-months-and-days/3017 "2026-04-01T10:50:46Z")

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Hi, Im trying to calculate age in months and days in Commcare. The calculation will be done as 'current date - DOB' I know you can do the calculation seperately as months, years, weeks or days, but is there anyway to…

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## [Duplicate detection in commcare](https://forum.dimagi.com/t/duplicate-detection-in-commcare/12050)

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**Author:** [@TARBANGDO\_FELIX](https://forum.dimagi.com/u/TARBANGDO_FELIX)\
**Replies:** 4\
**Last updated:** [March 31, 2026, 2:07pm UTC](https://forum.dimagi.com/t/duplicate-detection-in-commcare/12050 "2026-03-31T14:07:49Z")

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Hi, I’m using a registration form (Prelevement) where a have a ID field called (Participant\_id). I want to detect a duplicate number for this field where the mobile worker submit a form. I use this validation condition…

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## [Soumitra Dutta Oxford-how do i build or customize a form in commcare?](https://forum.dimagi.com/t/soumitra-dutta-oxford-how-do-i-build-or-customize-a-form-in-commcare/12271)

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**Author:** [@soumitradutta26](https://forum.dimagi.com/u/soumitradutta26)\
**Replies:** 1\
**Last updated:** [March 31, 2026, 5:30am UTC](https://forum.dimagi.com/t/soumitra-dutta-oxford-how-do-i-build-or-customize-a-form-in-commcare/12271 "2026-03-31T05:30:18Z")

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Hi, My name is Soumitra Dutta, an Oxford-based entrepreneur & photographer. I’m trying to build a form in commcare but i’m not sure i’m doing it the best way. has anyone worked on something similar or have tips on form d…

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## [Date and Time of case opening in case list](https://forum.dimagi.com/t/date-and-time-of-case-opening-in-case-list/9148)

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**Author:** [@JamesBeard](https://forum.dimagi.com/u/JamesBeard)\
**Replies:** 4\
**Last updated:** [March 28, 2026, 7:26am UTC](https://forum.dimagi.com/t/date-and-time-of-case-opening-in-case-list/9148 "2026-03-28T07:26:18Z")

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I would like the date and time of opening a case (which is what is actually stored in the case data) to appear in the case list. I don't mind that the time zone may be different. I can get the date, either by entering cu…

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## [Datos del formulario recolectado](https://forum.dimagi.com/t/datos-del-formulario-recolectado/12270)

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**Author:** [@juan.gomez](https://forum.dimagi.com/u/juan.gomez)\
**Replies:** 5\
**Last updated:** [March 27, 2026, 7:42pm UTC](https://forum.dimagi.com/t/datos-del-formulario-recolectado/12270 "2026-03-27T19:42:19Z")

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compartir datos recolectados entre un grupo de usuarios

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## [Compartir Odata](https://forum.dimagi.com/t/compartir-odata/12269)

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**Author:** [@juan.gomez](https://forum.dimagi.com/u/juan.gomez)\
**Replies:** 3\
**Last updated:** [March 27, 2026, 6:53pm UTC](https://forum.dimagi.com/t/compartir-odata/12269 "2026-03-27T18:53:27Z")

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Requiero saber cual es la forma en de que otros usuarios puedan realizar la actualización de una Base de datos a través de Odata, sin necesidad de autorización de credenciales.

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## [Conexiones entre formularios](https://forum.dimagi.com/t/conexiones-entre-formularios/12268)

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**Author:** [@juan.gomez](https://forum.dimagi.com/u/juan.gomez)\
**Replies:** 1\
**Last updated:** [March 26, 2026, 7:45pm UTC](https://forum.dimagi.com/t/conexiones-entre-formularios/12268 "2026-03-26T19:45:02Z")

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Como realizar la integración de una información ya recolectada a otro formulario.

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## [App Version Conflicts](https://forum.dimagi.com/t/app-version-conflicts/12266)

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**Author:** [@emwaka14](https://forum.dimagi.com/u/emwaka14)\
**Replies:** 1\
**Last updated:** [March 23, 2026, 11:00am UTC](https://forum.dimagi.com/t/app-version-conflicts/12266 "2026-03-23T11:00:31Z")

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Hi all, I needed to understand something regarding released app versions and updates on CommCare (for android). I have sampled some form JSON payload (in the repeater) and checked through the metadata to extract the ap…

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## [Modifying multiple records in a form](https://forum.dimagi.com/t/modifying-multiple-records-in-a-form/12184)

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**Author:** [@milinazaret](https://forum.dimagi.com/u/milinazaret)\
**Replies:** 4\
**Last updated:** [March 22, 2026, 10:15pm UTC](https://forum.dimagi.com/t/modifying-multiple-records-in-a-form/12184 "2026-03-22T22:15:34Z")

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Modifying multiple records in a form Hi, I need to modify a variable in a form across multiple records. There are too many to do it one by one. Is there a way to do it in batches? Thanks

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